Benefits

No weekend work

Work Close to Home

Positive Team Environment

Looking for a job close to home?

If you are a skilled in customer service and scheduling and looking for an opportunity to work with a locally owned rapidly growing plumbing company in Bairnsdale, we would love you to join us!

Opportunity Snapshot

Join an established family owned and operated plumbing company of more than 25 years of experience in the industry. We provide a high standard, quality plumbing service and pride ourselves on being professional with high customer service standards.

Click this link to find out more about who we are and what we do!

https://www.rivieraplumbing.com.au

As a Reception/Administration Assistant, the preferred candidate must be willing to work alongside our Plumbers and Electricians to provide administrative and logistical support to better serve our clients. This role requires attention to detail, excellent organisational skills, and the ability to work in a fast-paced environment.

You will be responsible for:

Providing administrative support to the managing director and plumbers, including appointment scheduling, filing and data entry support.

Organising the order and delivery of plumbing equipment, supplies, and materials to work sites on time.

Scheduling and allocating service jobs to staff, following up on customer requests and appointment times.

Preparing necessary documentation and invoices highlighting the scope of plumbing works undertaken.

What do I need?

Must have

At least 1 year prior experience in an Office Administration or Customer Service role

Organisational and time management skills

Positive attitude and ability to handle deadlines.

Excellent verbal and written communication skills.

Knowledge of Microsoft Office Suite programs

Computer Literacy and competency in basic computer systems

Customer Service skills including the ability to problem solve effectively

Desirable

Knowledge of the plumbing and trade industry

Own vehicle for travel to work

Qualifications in Business Admin

Experience in dealing with suppliers

Knowledge of social media platforms and advertising