About the role

Allegiance Medical is seeking a passionate and experienced part-time receptionist to join our team in Bentleigh, Victoria. In this pivotal role, you will be the first point of contact for our patients, providing exceptional customer service and administrative support to ensure the smooth running of our medical practice.

What you'll be doing

• Greeting patients and visitors in a friendly and professional manner
• Handling incoming calls and messages, and directing enquiries to the appropriate staff members
• Scheduling and managing patient appointments, ensuring efficient flow and utilisation of clinical resources
• Maintaining accurate and up-to-date patient records and administrative files
• Assisting with the processing of payments and managing patient account activities
• Providing general administrative support to the clinical team as required

What we're looking for

• Proven experience in a medical or healthcare reception or administration role
• Strong communication and interpersonal skills, with the ability to engage with patients and staff in a warm and professional manner
• Excellent organisational and time management abilities, with the capacity to multitask and prioritise effectively
• Proficient in using medical practice management software and standard office applications
• A flexible and adaptable approach, with the ability to work collaboratively as part of a team

What we offer

At Allegiance Medical, we are committed to the wellbeing and development of our employees. In addition to a competitive salary, we offer a range of benefits, including:

- Flexible work arrangements to support work-life balance
- Ongoing training and professional development opportunities
- Employee wellness initiatives and access to private health insurance discounts

If you are passionate about delivering exceptional patient care and are looking to join a dedicated and supportive team, we encourage you to apply now.