Full Time – Senior Medical Secretary

WFH one day per week – light, bright modern rooms – O&G – Unique practice vision

Fitzroy – Gentu – Pivotal Role – subsidised parking – early finish on Fridays

New practice with established female Surgeon – September commencement

Are you interested in working in a practice with a unique vision? Do you like to work in a dynamic and inclusive workplace? Then please read further below:

About our Practice

To set the scene, this is a practice with a difference, we want our staff to love coming to work and enjoy the supportive, diverse and inclusive culture. We are a team, that encourages and embraces inclusive and neurodiversity values with a nurturing and empathetic vision.

We want to provide a safe place where our patients feel secure, supported and heard. From our Surgeon to Allied Health practitioners, you will be working with the best.

This is the first administration role in our new practice, and our vision is to grow our practice with new staff and allied health clinicians joining our team as we expand. There is the possibility for the right candidate, that this position will grow in seniority and you will have the opportunity to expand your skill set and experience.

Our Practice is located in Victoria Parade, Fitzroy. Once fully trained and mutually agreed, this position will work from home on Mondays.

About You

Our specialist multi-disciplinary (particularly Obstetrics and Gynaecology) practice is seeking a professional, highly organised, pro-active, warm, empathetic, people savvy, and experienced Senior Medical Secretary who will support our team and manage our diverse clinicians. It would suit a candidate who aligns themselves with our practice vision.

This would be a pivotal role in our practice supporting all our Surgeons/Allied Health practitioners and working with our fantastic team. We will embrace candidates who have worked in multi-disciplinary teams. Who will bring their incredible people skills, along with experience in implementing and setting up practice processes and procedures. They will thrive in building a collaborative team and have a growth mindset.

We are looking for a team leader who would love to be part of our practice journey, and who prides themselves on their leadership skills and understands the importance of caring and supporting our practice and staff and most importantly our patients – they are our number one priority. We want to provide a place where they feel protected and safe.

Our ideal candidate will have the following and responsibilities will include:

Ensuring the practice is always fully compliant with industry and government regulations including OHS.

IT savvy skills (able to troubleshoot as required – and working in conjunction with our IT company when required)

Initially managing consulting sessions and reception – a great way to bond with the team and have hands-on contact with our patients.

As our team grows, experience in motivating and training a team to continually improve the efficiencies and workings of our practice would be viewed well, including fostering an environment of staff recognition, trust and support (where each staff member feels safe) – a true team member.

Providing thoughtful support to patients and would benefit from experience in managing conflict in a calm manner.

Having a good understanding and previous experience in Theatre Bookings, Surgical Quoting, and Surgical Billing, including AMA fees.

Gentu Medical Software experience (or similar)

Being experienced in working with various health funds and Medicare (ECLIPSE viewed highly). Including daily, weekly and monthly reconciliations. Batching Medicare invoices.

Possess excellent organisational skills, outstanding work ethic and punctuality.

Enjoy creating and refining new and current processes to ensure the practice runs smoothly and efficiently.

Displaying outstanding attention to detail skills, along with exceptional customer service skills (whether internally or externally), verbally and written – this cannot be overstated, particularly when dealing with complaints. You are also proud of your professional manner and presentation.

Have a capacity to perform well in a busy environment – must be a skilled multi-tasker

For the right candidate who fits our practice vision, we are happy to provide practical hands-on training.

Traits:

Warm and empathetic manner – with a mission that the “patient always comes first”.

‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail

Clear and concise communicator who is a true team player and works tirelessly to ensure all the team feel supported and safe.

Honest, trustworthy, loyal and dependable – love building and maintaining fantastic teams

Friendly with quiet confidence

Experience:

Must have minimum two (2) years Senior Medical Secretarial experience – Multi-disciplinary practice’s experience, viewed favourably

Private Specialist experience is mandatory – Female health care experience viewed favourably

Experience with Gentu, Office 365 and ECLIPSE

A certificate in Health Administration or Diploma of Practice Manager, would be viewed well

What we offer:

Work life balance (early finish on Fridays)

Working from home – 1 day per week, once fully trained and mutually agreed

An extremely supportive team, with a true vision for a unique practice and experience for our patients

Growth possibilities to in time grow into a more senior role

Competitive remuneration with above award payrate, based on experience

Hours/Days:

Days/Hours

Monday – WFH
9:00 – 5:30pm (30 minutes unpaid lunch break

Tuesday to Thursday – onsite

9:00 – 5:30pm (30 minutes unpaid lunch break

Friday

9:00am till 3:00pm

Pay rate: $35.00 to $42.00 per hour plus super

*Please note, the hourly rate for the successful candidate will be contingent upon factors such as relevant experience, required upskilling and any necessary training. The listed rate is intended as a general guide and may be adjusted in accordance with these criteria.

If this sounds like a role that matches you, and you have the skills/experience required, we’d love to hear from you. Please upload your resume and cover letter and quote ref: 1046

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

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