Medical Secretary – Central Melbourne Specialists

📍 Melbourne CBD | Full-time preferred | Specialist Medical Clinic

CMS Manifesto

An accessible and established specialist clinic in the heart of the city

An environment that nurtures health and wellbeing

A workplace that values and rewards its employees and healthcare providers

A modern purpose designed practice

Compassionate and exceptional care for every patient

About Us
Central Melbourne Specialists (CMS) is a modern, multi-specialty private clinic located in a premium suite in the heart of Melbourne CBD. Located above Melbourne Central Station and Melbourne Central shopping precinct, our purpose-built practice offers convenient access for both patients and staff. Our core specialties include gastroenterology, dermatology, and dietetics, and we’re known for providing exceptional, compassionate care. We aim to continue to grow.

The Opportunity
We’re looking for a professional, friendly Medical Secretary to join our committed team. This role replaces a valued team member departing after 4.5 years. Start date is negotiable although ideally within 6 weeks.

You’ll work alongside a supportive Practice Manager, part-time secretary, and nurse in a stable, long-term environment. As the first point of contact for most patients, your role is vital to creating a calm and welcoming environment while ensuring administrative operations run efficiently.

What You’ll Do

Front desk reception and patient coordination

Answer phones, manage electronic correspondence with patients and specialists

Appointment scheduling

Medical billing and payment processing for Medicare and DVA. Knowledge or willingness to learn Eclipse for DVA and private health insurers.

Prepare letters, reports and clinic lists

Support theatre bookings, recalls and specialist scheduling

What You’ll Bring
Previous medical administration experience (specialist preferred)
Confident with Gentu, Genie or similar medical practice software
Strong communication and reception skills
Medical typing and billing knowledge
Friendly, attention to detail and a proactive attitude

Nice to Have
➕ Experience with theatre/procedure bookings
➕ Flexibility to cover responsibilities during annual leave
➕ Empathy and positive demeanour with patients

Why Join Us?
🌟 Central CBD location – access to underground trains, Metro tunnel and trams (Swantson, Latrobe and Elizabeth St.). Note no parking available.
🌟 State-of-the-art rooms in a multimillion-dollar facility
🌟 Friendly, long-term team with excellent support
🌟 Salary commensurate with experience, skills and full time hours negotiable
🌟 No weekend work or shift work

Details
📅 Applications close: Thursday 17 July 2025
- Apply now with your resume and cover letter via SEEK or email:
[email protected] and [email protected]

Early applications strongly encouraged

Only shortlisted applicants will be contacted.

Enquiries about the position can be sent through to the 2 emails addresses and we will endeavour to get back to you via email or phone.