About the role

FHL Group is seeking an experienced Administration Manager to join our dynamic team. In this full-time position, you will be responsible for overseeing the day-to-day administrative operations of our 3 hospitality venues with the head office being located in Robina, Queensland. As an office-based role, this is a pivotal and integral role which contributes to the smooth running and continued growth of our business.

What you'll be doing

Managing and overseeing all day-to-day administrative and operating functions of the office for 3 venues, including staff rostering, payroll processing, accounts payable and end of month reporting

Provide leadership, supervise, coordinate workloads and mentor the office personnel inc HR/payroll and bookkeeping contractors as required.

Liaise with key stakeholders such as suppliers, contractors, and regulatory licensing authorities including government departments, to ensure compliance with all relevant legislation and industry best practices are being met for all the businesses

Implement and maintain efficient administrative systems and procedures to drive continuous improvement in the business

Provide support to the Directors, General Manager and Venue Managers as required on a day-to-day basis.

Contribute to the development and achievement of the company's strategic goals

What we're looking for

Proficient in the use of standard office software such as Microsoft Office 365 and Xero Payroll system. Knowledge of Deputy Rostering, IVVY events platform and IT troubleshooting is desirable

Experience and knowledge of the relevant HIGA award would be looked upon favorably along with any working knowledge of Swiftpos and Concilio systems

Excellent organisational and time management skills together with the ability to prioritise tasks, work to deadlines in a fast-paced environment and be adaptable to situations as they arise

Strong communication and interpersonal skills, with the ability to build effective relationships with both internal and external stakeholders

A passion for and commitment to continuous improvement in the Group businesses working alongside the General Manager

Minimum 3-5 years' experience in hospitality administration or similar role

Must have permanent right to work in Australia

Demonstrated experience in Xero financial reporting is advantageous

What we offer

At FHL Group, we are dedicated to providing a supportive and inclusive work environment that fosters professional development and work-life balance. As an Administration Manager, you will enjoy a competitive salary, opportunities for career progression, and access to a range of employee benefits including yearly bonus and staff discounts.

About us
The Fitzgibbons family is one of Queensland's oldest and last remaining privately owned publican families, refining our craft and reputation for hospitality, service, value and dedication to the communities we've served over four generations.

We employ, entertain and support locals and are proud to partner with the community to make our venues places where friends, family and communities come together to connect, create and share good times, made locally.

We are a dynamic and growing business that prides itself on delivering exceptional dining and event experiences to our local community. Our mission is to create a vibrant and welcoming atmosphere that celebrates the best of the hospitality industry. If you are passionate about making a difference and contributing to the success of our business, we'd love to hear from you.