People2.0 is the world’s leading enabler of global, mobile, flexible, and remote work arrangements. Our employer of record (EOR) and agent of record (AOR) establishments around the world enables businesses to compliantly engage any category of worker in any work arrangement, anywhere, while providing workers with access to business support services and portable benefits.

An integral role in the Migration Department, the Migration Administrator will provide essential support to Migration Agents, forming collaborative relationships with clients to ensure all new visa enquiries are properly handled. The role supports Migration Agents throughout the lifecycle of the visa application until visa approval or the onboarding/offboarding of on-hired workers, engaging other team members when required.

Responsibilities:

Provide vital administrative support to Migration Agents and the Strategic Accounts Director

Assist Migration Agents by managing client enquiries and prioritising caseloads and deadlines:

Efficiently manage client communications and client files

Provide payrolls and visa costs to clients

Assist in preparing and finalising agreements (Service Agreements for non-OHLA work, MSA, Schedules and Employment Contracts for OHLA work)

Send out agreements for signing

Send out instruction emails (in consultation with agents)

Collate documents from clients and applicants and follow up on missing items

Liaise with the Finance team to issue invoices and obtain payment updates

Assist with Labour Market Testing activity

Follow up on post-lodgement requirements such as police checks and health checks

Draft basic correspondence to the DOHA, including emails and letters

Maintain accurate and up-to-date client records on Migration Manager and other reports

Manage migration reports including OHLA and non-OHLA visa reports

Provide status reports to management and migration agents on a regular and ad hoc basis

Manage onboarding and offboarding of on-hired workers

Assist and manage enquiries from on-hire workers and billing organisations regarding onboarding and payrolls

Notify Immigration of on-hire workers’ cessation of work and update OHLA reports accordingly

About you:

Strong organisational and time management skills

Effective verbal and written communication skills

Attention to detail and ability to manage multiple tasks with accuracy

Familiarity with immigration laws and procedures

Proficiency in Microsoft Excel and general administrative systems

Prior experience in a migration support or administrative role is highly desirable

Exposure to client-facing environments and handling sensitive documentation

Experience working with visa applications or within a legal/compliance framework is advantageous

In return, we will provide:

An autonomous working environment where you can have ownership and accountability

An attractive salary

Hybrid working environment

Modern Melbourne CBD office

People 2.0 Paid Parental Leave

Training and development opportunities

Social activities, CSR initiatives and end-of-month celebrations.

Fresh fruit, snacks and coffee

Day off on your Birthday & 2 additional 'press pause' days

Close-knit team with supportive leadership