Drive employee engagement and culture

Together, we create thriving environments, communities and economies.

• Ongoing full-time role available
• Based in Parramatta | Flexible working supported
• Salary relative to experience and ranges from $145,378 to $168,130 + super

Keen to make a difference for the people and communities of New South Wales?

The Department of Planning, Housing and Infrastructure improves the liveability and prosperity of NSW by:

• creating vibrant, productive spaces and precincts
• managing lands, assets and property effectively
• supporting the delivery of affordable and diverse housing.

We’re looking for a Manager Internal Communications and Events with a passion for driving outcomes through impactful employee engagement. This role provides the opportunity to use your strategic prowess, experience supporting organisational change and exceptional creativity to deliver communications that foster a cohesive and informed workforce.

The role

In this role in our Communications and Marketing Division you’ll lead the development and implementation of internal communication strategies that drive employee engagement, support our strategic priorities and help our employees to thrive. Working closely with senior stakeholders across the organisation, you’ll find ways to express complex ideas simply and deliver engaging and compelling communications that resonate with our people.

What you’ll do:

• Design and deliver a comprehensive internal communications strategy that aligns with organisational priorities and enhances employee engagement.
• Create clear, consistent, and engaging messaging across internal channels, including email, intranet, newsletters, presentations, video, town hall meetings, and internal events.
• Ensure all internal communications align with editorial style guidelines, accessibility standards, and organisational branding.
• Prepare outcomes-based internal communications plans to support major strategic, operational and change programs.
• Organise and deliver virtual and in-person employee events that strengthen company culture and foster inclusivity.
• Plan and execute engaging virtual and in-person employee events that enhance company culture, foster inclusivity, and build a sense of community.
• Oversee internal communication channels, conduct content audits, and recommend improvements to ensure effective message delivery.
• Develop feedback mechanisms, such as surveys and focus groups, to measure communication effectiveness and produce insights for continuous improvement.
• Maintain and update content calendars to provide long term visibility of internal key messages, events, and campaigns, ensuring strategic alignment and consistency.

For more information read the full Role Description: Manager, Internal Communications and Events

What you will bring to the role

Success in this role awaits if you:

• Demonstrate advanced technical communication skills and can confidently communicate with senior stakeholders.
• Have a creative flare and desire to explore new ways to engage with employees that aligns with strategic intent.
• Possess strong leadership skills and proven ability to support others to thrive.
• Are experienced with Microsoft communication tools while being on the lookout new technology that can make an impact.
• Provide exceptional customer service in the way you deliver on projects and build relationships to continually improve the impact of communications
• Are highly organised and can manage multiple projects in a fast-paced environment.

Key knowledge and experience

• Tertiary qualifications in communications, or a related field and/or demonstrated management experience in a similar position.
• Extensive experience leading and managing the development and delivery of internal and change communications in a complex, geographically dispersed organisation.

Essential Requirement:

• Ability to be on call as required outside of normal working hours as required.

About us

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities.

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

Join us

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close 11:55PM on Thursday 31 July 2025

Should you require further information about the role please contact Ali Quaintance on [email protected]

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment.

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via [email protected] or (02) 63637676​ - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn