Virtual Assistant – Sunshine Coast Based (Full Time)
Admin & Operations Role Supporting Trades & Services Businesses

We’re looking for an experienced and highly organised admin professional to support a group of established and growing trades and service-based businesses across Australia.

This is a full-time, long-term position for someone who enjoys creating order, managing detail and helping small businesses run more efficiently. You'll be providing high-level support with quoting, scheduling, customer communication and operational admin across multiple clients.

You’ll mostly be working from home, but to stay aligned with our clients and internal team, this role is only open to applicants based on the Sunshine Coast and surrounds.

About the Role

You’ll be working closely with several trades and service-based businesses, helping to manage the admin side of day-to-day operations. This includes scheduling, tracking jobs, managing customer communication and keeping systems up to date.

Your ability to stay organised, spot inefficiencies and take ownership of tasks will make a real difference to the businesses you support.

Key Responsibilities

Managing job bookings, quotes, schedules and follow-ups

Handling inboxes, calendars and customer communication

Creating and maintaining workflows across quoting and job management tools

Working with systems like ServiceM8, Simpro, Fergus, Trello or similar

Keeping documentation, forms and reports up to date

Spotting gaps in process and making sure nothing slips through the cracks

Communicating confidently with tradespeople, customers and suppliers

What We're Looking For

We’re after someone who has supported trades, construction or service-based businesses before and understands how busy and hands-on the environment can be.

You’re confident working independently, take pride in being reliable and consistent, and genuinely enjoy bringing structure to moving parts. You're not afraid to ask questions when needed, and you're always looking for ways to improve how things are done.

You’ll also need:

Proven admin experience, ideally in a trades or project-based setting

Confidence with quoting, scheduling and managing job workflows

Strong communication skills across phone, email and written tasks

A process-driven mindset and a love of organisation

Ability to juggle competing priorities and meet deadlines

Tech confidence and a willingness to learn new systems

A reliable home office setup with strong internet

To be based on the Sunshine Coast or nearby surrounds

What You’ll Get

A full-time, long-term role with variety and real responsibility

The ability to work from home with local team support

A professional, down-to-earth work environment

Clear systems, ownership of your tasks and the chance to make a genuine impact

Clients who appreciate what you do and rely on your consistency

Why This Role Exists

We support trade and service businesses that are growing quickly, but admin is often the bottleneck. Quotes get missed. Jobs fall behind. Emails go unanswered. Your role is to change that.

You’ll help business owners get back in control and give their customers a better experience. When you’re doing your job well, everyone notices the difference.

Ready to Apply?

We’re looking for someone who takes their work seriously, wants to be part of a strong team, and enjoys helping others succeed.

To apply, please email your resume and a short cover letter to [email protected]

In your email and/or cover letter, include:

A photo of yourself so we can virtually meet you

A brief overview of your experience supporting trades or similar businesses

Why you think this role is a good fit for you

What you believe makes you a strong match for GetSynergy