About the role

The Mater Health Administration Services team is thrilled to offer an exciting opportunity for an Administration Officer to join our Front Reception areas. This role is based at Mater’s South Brisbane Campus and is a permanent full-time opportunity.

Salary range: $32.02 - $37.35 per hour plus 12% superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!

What you’ll be doing

Your role as a Front Receptionist with a focus on medical administration will involve, but is not limited to, the following responsibilities:

• Greeting and Welcoming Patients: Be the first smiling face our patients see, setting the tone for an exceptional experience
• Handling Inquiries: Answer and direct incoming phone calls, emails, and inquiries in a timely and courteous manner
• Reception Area Management: Keep our reception area not just tidy, but a welcoming oasis for all patients and visitors
• Maintaining Confidentiality: Manage and maintain accurate files, records, and discussions with the utmost discretion, adhering to all administrative and financial policies
• Administrative Support: Dive into tasks like data entry, filing, and document prep, ensuring everything is in its right place
• Departmental Collaboration: Liaise effortlessly with various departments, fostering smooth communication and workflow
• Senior Management Support: Offer indispensable support to our senior management, making sure their administrative needs are met with excellence

About you

To be successful in this role, you will demonstrate:

• Proven Experience: Relevant experience in a similar role
• Organisational Skills: Strong ability to multitask and prioritize effectively
• Attention to Detail: High accuracy and attention to detail in all tasks, ensuring that every detail is attended to with care
• Confidentiality: Ability to handle sensitive information with discretion and maintain confidentiality
• Professionalism: Consistently maintain a positive attitude and professional demeanour. Uphold the standards of the organization through reliable, ethical behaviour, and courteous interactions with colleagues, patients, and visitors
• Flexibility: Availability for all shifts across a 5-day working week between 7:00 AM and 6:00 PM
• Technical Proficiency: Demonstrate proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software. The ability to quickly learn and adapt to new technologies and systems is essential
• Medical Administration Experience: Previous experience in a medical administration role is highly valued and will be considered an asset

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Applications close on Friday 1st August 2025. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.