Medical Administration Officer (Surgery Connect Support Officer) | Uniting Care Hospitals

Employment Term: Permanent - Full Time
Location: Ann Street, Brisbane City
Remuneration: $36.08 /hr + 12% Super + Not for Profit Salary Packaging + Employee Benefits

Make a meaningful difference with UnitingCare Hospitals

We’re looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.

An integral part of our team at The Wesley Hospital as a Surgery Connect Support Officer, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.

Your part in UnitingCare

The Surgery Connect Administration Support Officer’s purpose is to provide administrative support to the Surgery Connect Program for all our UnitingCare Hospitals and patients.

Reporting to the Surgery Connect Co-Ordinator the role will be required to work under limited supervision exercising judgement and discretion in the pursuit of the functional goals.

The role will work either individually or as part of the team fulfilling an end to end activity working to established procedures. A key feature of this role will be the ability to organize, influence and communicate with others.

Liaise with Practice Managers of Visiting Medical Practitioners (VMPs) for patient appointment tracking in a time sensitive manner.

Action new referrals by collating appropriate documentation and sending correspondence to VMPs.

Upload any documentation relevant to the patient’s admission to the SCAN platform within agreed KPI timeframes.

Record and submit invoices to finance for provider payments

Undertake general administrative tasks

What makes a difference for us?

Previous experience in a hospital or medical environment will be highly regarded

Previous administration experience in a high volume environment

Computer literacy skills at an intermediate level with sound numeracy skills.

Strong organisational and problem solving abilities to manage competing priorities

The ability to communicate well with others

The ability to work autonomously whilst also being part of a team.

Data entry and high attention to detail.

Demonstrated customer service skills with sound written and oral communication skills.

What makes a difference for you?

The opportunity to be part of the second-largest Queensland employer who has been leading by example as a proud not-for-profit, for more than 100 years.

Flexible work arrangements to support work-life balance

Access to salary packaging, meal and entertainment benefits - up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits

A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, a wellbeing program and employee assistance program

A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

Career development opportunities to challenge yourself, grow and make a meaningful difference

Diversity & Inclusion

Our approach is simple –everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.