About the role

Mater is currently seeking enthusiastic and experienced Senior Administration Officers to join the team within the Women’s Health Clinics at Mater Mothers Hospital (including Maternal Fetal Medicine, Antenatal Clinic, Gynae Outpatients and Hatch Private Maternity).

Mater Senior Administration Officers are highly experienced in providing medical administration support, including using Patient Administration Systems, within hospital/healthcare environments.

This position is a maximum term contract until April 2026 working part time 36 hours per week.

Mater Mothers’ Hospital has an excellent reputation for providing quality and compassionate care to women and babies with complex complications in pregnancy, in accordance with the philosophy and tradition of the Sisters of Mercy. As the largest facility of its kind in the southern hemisphere, Mater Mothers’ are the busiest private maternity hospital in the country, and the largest provider of public-funded women’s health services in Queensland.

Salary range: $39.79 - $44.25 per hour plus 12% superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!

What you’ll be doing

As a Senior Administration Officer and your role will involve but not limited to:

• Manage, organise and provide confidential administrative support with strong customer focus to staff, patients and visitors
• Provide administrative assistance in a team environment focusing on attention to detail, time management and task prioritisation
• Exercise judgement where necessary to problem solve in situations where precedents have not been set and procedures not defined
• Provide reception administration in public and private outpatient environments including booking and arriving patients, managing waitlists and referrals, filing and liaising with clinical staff in accordance with departmental policy
• Billing, receipting and banking using practical knowledge of the MBS
• Carry out other administration functions as directed by your Team Leader/Manager
• Provide accurate data entry using various network-based information systems

About you

To be successful in this role, you will demonstrate:

• At least 3 years’ experience in providing high level administration. Hospital/outpatient experience is highly desirable
• Highly developed time management and organisational skills
• Strong computer and data entry skills including MS Office suite and hospital administration systems
• Dynamic, positive and outcome focused
• High level of customer service, verbal and written communication skills, including a demonstrated ability to communicate effectively with all levels of staff, patients and visitors
• Ability to work both independently and cooperatively as part of the team

This is a fantastic opportunity to join the Mater professional Administration Services Team who is dedicated to providing exceptional care and service to our patients.

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Applications close on Sunday 20th July 2025. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.