Office Manager

ASN Events – Conference & Events Specialists
Melbourne, Australia (5 Queens Rd, Melbourne)

At ASN Events, we’re proud of our 35-year legacy delivering outstanding conferences across Australia and internationally. Behind every great event is a team supported by smooth, reliable day-to-day operations — and that’s where you come in.

As the heartbeat of our vibrant new office on Queens Rd, Melbourne, you’ll keep everything running seamlessly, from event logistics and supplier coordination to managing our lively office culture and supporting our team’s daily needs. With Albert Park and the Botanical Gardens just steps away, you’ll help us settle into our new space and lead the team in embracing the unique lifestyle and energy of this location.

If you love juggling multiple priorities, solving problems before they arise, and making people’s days easier with your proactive approach, this role is for you. This is a full-time, 5-day-per-week role based in the office, supporting a team that primarily works in the office 3 days per week.

What You’ll Own:

Event & Office Logistics: Manage all pre- and post-event logistics including coordinating freight, preparing conference materials, managing name badges, and maintaining accurate conference records.

Delegate & Client Enquiries: Be the first point of contact for all delegate enquiries—responding promptly and professionally to questions, providing event information, and directing calls as needed. Support new business enquiries by liaising with potential clients and directing them to the right team members.

Team Support & Onboarding: Ensure new starters have a smooth and memorable onboarding experience by coordinating IT setup, supplies, and introductions. Maintain staff wellbeing through organising birthday celebrations, team events, and general office morale boosters.

Supplier & Vendor Management: Oversee relationships and communications with office suppliers including couriers, cleaning services, waste management, and catering. Ensure contracts and services run smoothly and proactively address any issues.

New Office Setup & Culture: Lead the smooth transition into our new space at 5 Queens Rd, ensuring the office feels welcoming and well-organised from day one. Develop initiatives to engage the team with the surrounding Albert Park and Botanical Gardens lifestyle, helping build a positive, connected workplace culture.

Office Operations & Maintenance: Keep the office environment clean, safe, and functional. Manage office supplies and stationery to ensure the team has everything they need. Organise storage, manage office keys/access, and oversee general upkeep.

Communication Hub: Handle all incoming calls and emails, ensuring efficient and courteous handling of enquiries both internally and externally. Coordinate messages and communications across departments when necessary.

Systems & Documentation: Assist in maintaining and update the company’s online Operational Manuals and relevant web pages. Continuously look for ways to improve office processes and administrative systems to increase efficiency.

Health, Safety & Compliance: Support workplace health and safety initiatives, including coordinating risk assessments and ensuring the office complies with relevant policies and regulations.

Culture & Innovation: Bring new ideas and initiatives to the senior team to enhance the work environment, boost team engagement, and make ASN Events an even better place to work.

What You Bring:

A caring, empathetic nature that makes everyone feel supported.

Professional phone manner and polished presentation.

Intermediate proficiency with SharePoint and CMS tools (Squarespace a plus).

The ability to work independently and stay two steps ahead.

Stellar organisational skills with a knack for multitasking.

A sharp eye for detail, especially in grammar and spelling.

A positive, upbeat energy that uplifts the whole team.

The grit to thrive under pressure and meet deadlines with ease.

A genuine passion for creating a thriving, connected office culture, especially in a fresh new environment.

Why ASN Events?

Join a respected, rapidly growing company with 34 years of industry experience.

Work from our stunning new office at 5 Queens Rd, Melbourne — surrounded by parks, gardens, and vibrant city life.

Be the heartbeat of a close-knit team that values innovation, flexibility, and fun.

Opportunities to grow your career in the exciting Conference & Events sector.

Ready to be the glue that holds us all together — and make our new office a real home?

Apply via seek with cover letter and CV to Tim Hancock, Executive Director, at [email protected]

Generic applications that do not reflect the information contained within this advert will not be considered and all applications will be reviewed as they arrive, so don’t wait!