Do you value working for a progressive, locally grown business who support their team, clients and community? HQB will tick all of your boxes and more!

What We Offer You

At our firm, we’re committed not just to your career growth, but to your overall well-being and sense of belonging. Here’s how we invest in our people:

Structured Mentorship & Career Development
Take advantage of our internal mentoring program designed to guide your professional development and growth pathway.

Performance-Based Rewards
We conduct annual performance appraisals, including salary reviews and discretionary bonuses, to recognise and reward your contributions.

Pathways for Progression
Opportunities for internal promotion and career advancement are regularly available for high-performing team members.

Flexible Work Options
Enjoy flexible work-from-home arrangements following a successful probationary period, supporting your work-life balance.

Referral & Retention Bonuses
Be rewarded through financial incentives for referring new clients and helping to retain existing ones.

Team Building & Culture
We host annual team building days to foster a supportive and collaborative team culture.

Social Connection
Unwind with your colleagues at our weekly Friday drinks, and enjoy regular staff events, including birthday celebrations, an annual Christmas party, and monthly charity mufti days.

Community Engagement
Be part of a team that gives back. We actively support local events and community initiatives across the Mid North Coast.

Our Organisation

HQB Accountants Auditors Advisors is a proudly independent firm with a strong 70-year heritage of delivering high-quality accounting and advisory services to individuals, businesses, and community organisations. Based on the Coffs Coast, we’ve built long-standing relationships across the region—partnering with clients from Cairns to Victoria—while maintaining a genuine local presence.

At HQB, we believe in doing more than just the numbers. We’re committed to helping our clients achieve their goals, adapt to change, and grow with confidence. Our strength lies in our deep community roots, our personalised approach, and a reputation for delivering practical, forward-thinking advice.

We are also active supporters of local events, clubs, and community initiatives—investing in the vibrancy and future of our region.

To learn more about who we are and how we work, visit www.hqb.com.au.

About the Role

Are you an organised, proactive, and personable professional looking to join a dynamic team? We’re on the lookout for a Team/Personal Assistant who is confident, capable, and passionate about providing exceptional support. If you thrive in a fast-paced environment and take pride in being the go-to person for getting things done, we’d love to hear from you.

Responsibilities Include:

As a Team/Personal Assistant, your role will involve a broad range of administrative and support tasks to ensure the smooth and efficient operation of the office. Your day-to-day responsibilities will include:

Providing proactive administrative support across the organisation, including assistance to multiple Accountant Managers

Supporting the wider administration team as required, contributing to a collaborative work environment

Performing general office duties such as scanning, filing, archiving, photocopying, and document binding

Managing electronic mail systems, including scanning, distributing, and filing digital correspondence

Answering and directing incoming phone calls in a professional and courteous manner

Scheduling meetings and appointments, and maintaining calendars and diaries for Accountant Managers

Greeting and directing clients, ensuring a welcoming and professional front-of-house experience

Coordinating email and diary management, helping to streamline daily workflows

Monitoring and managing task flow to ensure job deadlines for Accountant Managers are met efficiently and accurately

Preparing client correspondence and documentation with a high level of accuracy and professionalism

Maintaining well-organised physical and digital filing systems to ensure easy document retrieval

Liaising with clients and senior stakeholders with discretion, professionalism, and excellent communication skills

Key Attributes of the Successful Candidate:

To thrive in this role, you will demonstrate:

Exceptional phone manner and customer service skills, with a professional and friendly approach

Strong organisational and time management abilities, with the capacity to prioritise tasks and meet tight deadlines

Proven ability to multi-task in a dynamic, fast-paced environment

Excellent attention to detail, ensuring accuracy in all tasks and documentation

High-level written and verbal communication skills, with a professional and personable tone

Ability to work both independently and collaboratively, showing initiative and requiring minimal supervision

Demonstrated discretion and confidentiality, especially in handling sensitive client and internal information

Advanced computer literacy, particularly in Microsoft Office Suite (Word, Excel, Outlook), and strong data entry capabilities

Adaptability and resilience, with a flexible mindset and the ability to perform well under pressure

Previous experience in a similar administrative or support role, with a track record of success and reliability