About the Company Join a purpose-led healthcare organisation delivering digital innovation to support better patient outcomes. With a national footprint and a growing digital transformation function, this organisation is redefining how health services are accessed and delivered across Australia.

About the Role As a Business Analyst, you'll support the development and optimisation of digital health platforms, with a focus on the Patient Management System (VPS). Working closely with clinical, business, and product teams, you’ll play a key role in shaping digital solutions through detailed analysis, requirements gathering, and agile delivery support.
You'll be central to driving improvements across digital workflows, ensuring solutions are user-centred, compliant, and aligned to operational needs.

What to Expect

• Lead business analysis activities across patient management and digital health applications
• Engage with clinicians and stakeholders to document requirements and map future-state workflows
• Support agile delivery including sprint planning, UAT coordination, RAID tracking, and release readiness
• Translate complex clinical and operational needs into actionable stories and process improvements
• Collaborate across cross-functional teams including developers, product owners, and external vendors

Key Requirements

• Established experience as a Business Analyst in healthcare or enterprise tech environments
• Strong background in process mapping, agile delivery, and requirements gathering
• Experience with patient management systems (PMS) or EMRs preferred
• Strong communication and stakeholder engagement skills
• Proficient with Jira, Confluence, and tools like Figma or Miro (bonus)
• Tertiary qualifications in Business, Information Systems, or Health Informatics

Benefits and Culture

• Work at the intersection of healthcare and digital innovation
• Collaborative, cross-disciplinary teams with a strong mission focus
• Flexible working with hybrid options available 2/3
• Be part of a growing digital health function shaping patient experiences
• Ongoing career development and training opportunities