Our client, a forward-thinking and well-established global organisation, is offering an exciting opportunity for a People Operations Lead within a unique, purpose-driven industry that truly makes a positive impact in the community.

As the People Operations Team Lead, you will lead a close-knit team, oversee operational reporting, ensure data accuracy, drive process and system enhancements, manage general enquiries, and act as the key escalation point for complex issues.

We are looking for a detail-oriented, highly organised, highly personable and hands-on professional who thrives in a dynamic environment and is passionate about driving continuous improvements to deliver a seamless and positive employee experience.

What’s In It for You?

• 6-month fixed-term contract – end date February 2026
• Competitive salary package of $150K plus super
• Access birthday leave, paid parental leave and other staff benefits
• A unique, exciting and varied role that continually challenges and inspires you
• Join a passionate organisation driven by purpose and dedication
• Play a key role in driving lasting, positive change
• Thrive in a positive, inclusive, and collaborative team environment
• Work from a modern, comfortable office with a supportive and friendly team

Your Key Responsibilities Include:

• Leading, coaching and mentoring the people connect team, fostering continuous development and consistently delivering exceptional customer service standards.
• Driving initiatives focused on process optimisation, data quality improvement, and enhancing overall customer and stakeholder experiences.
• Contributing to the creation and implementation of effective systems, policies, training materials, and practical guides to build team and stakeholder capability
• Conducting regular reporting and audits to ensure data integrity within the HCM system.
• Serving as a primary point of contact for escalations and complex employee issues, providing expert resolution.
• Building trust and engagement across the organisation through clear, transparent, and effective communication.

To be Successful in this role you will need:

• Proven experience in a senior HR role, ideally within a shared services or HR operations environment
• Strong leadership capability with the ability to coach, inspire, and support a team—while remaining hands-on
• Excellent problem-solving skills, keen attention to detail, and strong organisational abilities, with a flexible approach to shifting priorities and tight deadlines
• Outstanding customer service focus, with highly developed stakeholder management and communication skills
• Proficient in HCM systems, with advanced Excel skills

If this role sparks an interest please don't delay APPLY NOW or send your resume to [email protected]