Our client, a leading healthcare organisation, is seeking experienced Customer Service & Admin professionals to assist in a busy contact centre-style environment. This is a casual ongoing opportunity, suited to those with strong communication, multitasking and CRM experience.

This role is based in Scoresby, supporting critical service operations across the broader supply chain and health service network.

Key Responsibilities:

Respond to high-volume inbound enquiries (approx. 40–50 calls/day)

Action and manage service tickets using CRM/ticketing platforms

Complete accurate data entry and system updates

Liaise with internal teams and stakeholders to ensure timely follow-through

Work under minimal supervision in a high-pressure setting

About You:

Previous customer service or contact centre experience is essential

Proficiency in CRM systems such as Salesforce, Zendesk, etc.

Comfortable using Excel at an intermediate level

Experience with platforms like JDA, BC, or Oracle highly regarded

Excellent communication and time management skills

Able to handle high workloads and competing priorities

What’s on Offer:

$33.70 per hour + Superannuation

Casual ongoing assignment with full-time hours

Immediate start

Work with a major healthcare provider in a key support function

Supportive team and meaningful work in the health sector

Apply Now

If this sounds like the right opportunity for you, please submit your resume via the APPLY button. Only shortlisted candidates will be contacted.