Logo for Operations Support Manager

Operations Support Manager

G4S
Sydney, NSW
A$150,000-$160,000 p/a + 12% super
Trades & Services → Security Services
Full-time
Hybrid

Posted 2 days ago


What G4S can offer you

  • Competitive remuneration - $150,000 - $160,000 + 12% Super
  • Leadership Development - further develop your leadership and management skills.
  • Join a genuine market leader in security - we're the world's biggest integrated security company operating in over 90 countries globally

About the role

G4S is a global leader in security solutions, and we're looking for an experienced and driven Operations Manager to support operations across all contracts in our Security Services portfolio. If you're passionate about safeguarding assets, people, and information, and thrive in a robust and dynamic environment, this could be the perfect opportunity for you.

You'll play a critical role in shaping our security posture and ensuring the seamless operation of our security teams and infrastructure. This isn't just a job; it's a chance to make a real impact on our organisation's resilience and contribute to our long-term success.

Strategic Security Leadership

  • Security Strategy & Architecture: Develop and implement comprehensive security strategies, policies, and cutting-edge solutions aligned with organizational goals and industry best practices.
  • Risk & Compliance: Proactively identify, assess, and mitigate security risks and vulnerabilities. Ensure strict adherence to relevant security laws, regulations, and industry standards through regular audits.
  • Strategic Vision: Contribute to the long-term security vision by staying updated on emerging threats and technologies to continuously enhance our security posture.

Operational Oversight & Incident Response

  • Daily Security Operations: Oversee day-to-day security infrastructure, monitoring systems, and managing alerts.
  • Incident Management: Lead and coordinate all phases of security incident response, from detection to post-incident review, and refine incident response playbooks.
  • Threat & Vulnerability Management: Conduct threat hunting, analyze security events, and manage vulnerability remediation.
  • Forensic Investigations: Lead forensic investigations of security breaches, documenting findings and implementing preventative measures.

Team & Stakeholder Engagement

  • Training & Communication: Develop and deliver security awareness training and effectively communicate security policies and incidents across all organizational levels.
  • Collaboration & Reporting: Collaborate with cross-functional teams to integrate security into business processes. Prepare and present regular reports to senior management on security operations, risk, and compliance.
  • External Liaison & Service: Maintain strong relationships with external stakeholders (law enforcement, vendors, peers) and ensure excellent customer service from the security team.

About you:

You are a leader who embodies these essential skills and attributes:

  • Strong leadership, management, and motivational skills.
  • A deep understanding of security principles, practices, and technologies.
  • Excellent analytical and problem-solving abilities to identify and mitigate security risks and threats.
  • Exceptional communication and interpersonal skills, capable of liaising with diverse audiences.
  • Ability to handle stressful situations calmly and effectively.
  • Strong organisational skills and the ability to manage changing priorities and deadlines.
  • Proficiency in conducting security audits and risk assessments.
  • Knowledge of relevant IT security hardware, software, and vendor solutions.
  • Adaptability to emerging threats and technologies in a dynamic cybersecurity landscape.
  • A high level of integrity, discretion, and reliability when handling sensitive and confidential information.

The Recruitment Process

G4S runs a staged recruitment process which includes:

  • Applying online with a CV
  • Shortlisted applicants will have a 20 minute phone call with our Talent Advisor - to learn more about the role
  • An online interview via Google Meet with the GM of Security Services
  • Background checks, including a national police check, reference checks and security qualifications + ID form

About G4S Australia and New Zealand
G4S, An Allied Universal® Company is a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. With a workforce of approximately 800,000 employees worldwide and over 2,000 across Australia and New Zealand, we leverage global best practices to help deliver our promise locally: keeping people safe so our communities can thrive. We partner with Government, industries and law enforcement agencies to deliver Integrated Security and Justice Services across a diverse range of portfolios, including Port Phillip Prison, Mount Gambier Prison, Prisoner Transport Operations, Court Security, Custody Centres, Corporate Security, Mobile Speed Cameras, our Support Offices, and more.

For more information about G4S Australia and New Zealand, please visit g4s.com.au. To explore a career with G4S, please visit g4s.com/careers-anz.


About G4S

Gladstone, QLD, Australia
Trades & Services
1001-5000 employees

G4S, an Allied Universal® Company is a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions.

Through a global workforce of approximately 800,000 people, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive.

In Australian and New Zealand, we have an extensive network and more than 2,000 employees supporting our local communities and customers. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world.

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