About the Role

You will be joining a friendly and supportive team of approximately 50 Administration staff who work between several departments, including Ramsay Health Care Plus, Main Reception, Sessional Suites, Emergency Department, Operating Theatres and a variety of Medical/Surgical wards.

We are currently seeking applications for the following administrative areas of the hospital:

• Emergency Department administration (Shifts are rostered 24 x 7) including weekends.

This role is in an extremely fast-paced environment and is a crucial part of ensuring our patient’s journey through the hospital is as smooth as possible. You will report to the Emergency Department Team Leader and will be responsible for diverse administrative and system processes, including admitting patients, reviewing and submitting patients’ relevant paperwork and processing patient Health Fund information.

Your skills and experiences

The ability to converse and be empathetic while managing a busy flow of admissions is a key skill needed for this role.

You will have strong communication and interpersonal skills and should be comfortable working in a team of doctors, nurses, allied health, administrators, and support services staff.

You will also bring:

• Must have previous medical administration experience
• Experience managing patient pre-admissions (desirable)
• Demonstrated ability to work under pressure
• Confident in reviewing patient’s health fund eligibility
• A positive and welcoming customer service skillset
• An understanding of medical terminology is preferable
• Demonstrated ability to work effectively as part of a high-performing team
• Strong computer skills
• Any relevant administrative qualifications will be highly regarded
• The ability to work with minimal supervision
• Demonstrated data entry skills, including accuracy and speed
• Experience in Meditech (desirable)

Remuneration

A base hourly rate of $34.61 + superannuation based on experience level and qualifications, exclusive of penalties or allowances. (Clerk - Grade 4 Year 1 RHC QLD Clerical Enterprise Agreement)

About Us

St Andrew’s Ipswich Private Hospital is a 218 bed hospital and is revolutionising private health care in the Ipswich and West Moreton region. We’ve been growing and expanding our clinical capabilities and have an emergency department along an intensive care unit which supports the Emergency Department.

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

Requirements

• Must provide a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com