Join a respected national organisation delivering specialised services that make a real difference to Australians’ lives. This team is expanding due to the ongoing modernisation of its enterprise technology platforms, including finance and client systems. You'll be part of an organisation that places user needs at the heart of digital transformation, with a reputation for excellence and accessibility in service delivery.

Key Responsibilities

• Collaborate with project managers, developers, and stakeholders to define functional and non-functional requirements.
• Conduct workshops for business process improvement and system optimisation.
• Lead the development of business cases, user stories, and functional specifications.
• Drive the implementation of Dynamics 365 CE and Finance & Operations modules, including payments, procurement, and inventory.
• Coordinate user acceptance testing (UAT) and ensure stakeholder alignment across technical and business units.
• Identify areas for continuous improvement and proactively deliver recommendations.
• Leverage data and reporting tools like Power BI to support strategic insights and decision-making.
• Engage in multi-disciplinary teams using modern DevOps and cloud platforms like AWS and Azure.

Desired Skills and Attributes

• 5+ years' experience as a Business Analyst in complex enterprise environments.
• Proven experience with Dynamics 365 CE and D365 FO (Finance/Operations).
• Experience in finance-related systems, particularly procurement, payments, or inventory.
• Exposure to cloud platforms such as AWS or Azure.
• Familiarity with infrastructure-as-code and tools like Terraform.
• Experience with reporting and analytics via Power BI.
• Skilled in stakeholder engagement, process mapping, and documentation.
• Comfortable working in Agile and hybrid delivery environments.
• Relevant qualifications in Business, IT, or Engineering; industry certifications (e.g. CCBA, ITIL) are desirable.

Why Join?

Work with a forward-thinking team committed to delivering technology that improves people’s lives. This is a high-impact role where your work supports meaningful public outcomes. Enjoy a flexible, inclusive, and learning-focused culture, with ample opportunities for growth and innovation. With initiatives touching both client-facing systems and internal finance processes, this is your chance to make a tangible difference in how technology supports services Australia-wide.

Apply now and one of the White Bay team will reach out to you very soon.

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