The opportunity

Our client is a community focused federal government agency. They have an exciting opportunity available for an APS5 and an APS6 Provider Engagement Officer to assist with a range of Engagement, Communications and Project pieces to help support Providers in delivering positive outcomes for NDIS Participants.

12-month initial Labour Hire contracts with the opportunity to extend. APS5 level role offering $55.24 hourly + Superannuation, APS6 offering $60.26 + Super hourly. The APS level to be determined based on level of experience.

This is a hybrid position offering 2 days working from home, with the remaining 3 on site. 37.5-hour work weeks. These roles will be based in Geelong.

Your responsibilities will include:

• Drafting and/or providing input of content for internal and external publishing and distribution. (including website content, frequently asked questions, and supporting artefacts)
• Working closely with internal and external key stakeholders including providers, carers, people with a disability, mainstream organisations and other government agencies to address local provider challenges, including provider exits.
• Engaging providers to ensure optimal satisfaction is experienced at each interaction.
• Supervising and developing staff at lower classification levels, assisting in building team capacity through leading, coaching and feedback.
• Managing risks associated with stakeholder relationships through a proactive approach.
• Supporting the development and promotion of resources that enable sector development and improves the Agency's understanding of the provider environment and experience.
• Drafting and/or providing input into ministerial and parliamentary correspondence, reports and briefs.
• Undertaking project management and evaluation of provider engagement approaches.

About you

• Australian citizenship is a requirement to be eligible for this position
• Stakeholder management and influencing skills.
• Ability to have difficult conversations with challenging stakeholders.
• Excellent communication skills for sector and government audiences.
• Problem solving to proactively resolve issues and conflicts.
• Sound judgement, decision-making and governance skills.
• People management skills.
• Project experience.
• Prior experience in Communications, Disability, Health Care or Government highly advantageous.

APPLY

Submit your resume, or for further information please contact
[email protected]