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Customer Service Representative

IPA by Synergie
Brookvale, NSW
A$35.70 p/h + super
Call Centre & Customer Service → Customer Service - Customer Facing
Contract
On-site

Posted 3 days ago


**You will need to have FULL LONG TERM WORKING RIGHTS - no student / WH visas**

  • Position: Customer Service Representative
  • Location: Brookvale NSW - Parking Onsite. NO WFH
  • Casual Hourly Rate: $35.70 per hour + super
  • Duration: Ongoing temp
  • Shifts: Monday to Friday - 9AM to 5PM (shifts may vary)
  • ASAP Start

Client:

Our client is a building and landscape supplies company that has been servicing both trade and home DIY customers for 40 years.

About the Role

As a Customer Service Officer, you will be the frontline representative of the business. You will be handling customers who come into the store but also who call through the phone, wanting to order supplies.

Key Responsibilities:

  • Provide accurate information to customers regarding products, specifications, and prices within pricing guidelines.
  • Generate accurate quotes for customers while maintaining appropriate margins.
  • Ensure freight charges are applied appropriately to recover business costs.
  • Maintain accuracy in data entry during order processing.
  • Work closely with the Branch Manager

What are we looking for?

  • Previous experience in customer service or a related field - MUST.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and accuracy in data entry.
  • Proficiency in Microsoft Office suite and other relevant software.

If this role sounds like you... apply NOW! We are needing someone to start ASAP.

For any confidential discussions and questions regarding this role, please connect with Layla on [email protected]


About IPA by Synergie

Rockhampton, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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