Digital Service Representative | Mittagong | Contract to Feb 2026

Location: Mittagong (On-site only)
Rate: $35.80 per hour + super
Contract Length: ASAP start – 1 February 2026
Hours: Up to 35 hours per week

• Monday to Friday: 8:30am to 5:00pm
• Saturday: 8:30am to 12:30pm (excluding public holidays)

About the Role
We are seeking a customer-focused and tech-savvy Digital Service Representative to join a well-regarded government agency. You’ll be working onsite, supporting members of the public with a variety of services.

Key Requirements

• Typing and navigation
• Email etiquette and use of Microsoft Outlook
• Proficiency in Microsoft Teams and Office suite

• 2–3 years’ customer service experience (call centre, administration, or retail)
• Excellent written and verbal communication skills
• Comfortable working in a professional office environment
• Intermediate computer skills, including:
  
• Ability to learn new systems quickly
• Police Check required

Previous government experience is highly regarded but not essential.

Please note, only shortlisted candidates will be contacted. If you have any questions, please contact Laura Bartch at [email protected].