NSW - NDIS Specialist Support Coordinator for INTENSIVE CARE AT HOME

ABOUT US

Intensive Care at Home (ICAH) is a values-driven organisation which specialises in providing Support Coordination and Specialist Support Coordination to National Disability Insurance Scheme (NDIS) participants and their networks.

As a registered NDIS provider, we offer services to NDIS participants with complex needs specifically home care services for ventilated adults and children with tracheostomies, non- invasive ventilation, home infusions such as Total Parenteral Nutrition (TPN) and central line care.

OBJECTIVES

• Assist clients with NDIS intake and access to NDIS

• To provide responsive, individualized services and support for each person and family consistent with the relevant legislation, their NDIS plan, ICAH (Intensive Care at Home) Specialised support coordination policy and quality framework, and funding guidelines.

• To promote empowerment, choice and control and community inclusion of people with complex care needs and their families, consistent with their NDIS plan.

• To promote a learning focused, valuing and cooperative organisation that promotes the development and wellbeing of staff.

• To advocate for clinical evidence-based services for clients based on their disability

• NDIS business growth

THE OPPORTUNITY

With our continued growth, we are looking to add a confident, well organised Specialist NDIS Support Coordinator to our energetic and highly motivated team. The successful candidate will be a pro-active thinker with solid interpersonal skills and a “can-do” attitude with a natural passion for the community. You will be located in New South Wales and should be prepared to travel throughout the state.

To join our friendly and passionate team at ICAH, you will provide Specialised NDIS Support Coordinationto participants with mechanical ventilation, non-invasive ventilation, and home infusions, be a key point of contact for the participant for the NDIA and all services and support to ensure the full implementation of the participants NDIS plan, Ensure the participant and their support network are aware of the principles of the NDIS and the determinations of reasonable and necessary supports.

Minimum Requirements:

• Must have extensive experience within the NDIS & health care framework.

• A strong advocate for our participants and their choices

• An ability to successfully challenge current funding models within an evidence-based framework.

• A never giving up and a “can-do” attitude

• Proven track record of achieving good results from the NDIS and healthcare funding partners that are aligned with the participant’s best interest.

• Sound understanding of relevant NDIS legislation, NDIS procedural guidelines and the full range of community services that may be required by participants.

• An understanding of the healthcare and disability sector and how the two can work together to support participants.

• An understanding of hospital intensive care and home intensive care would be ideal or the willingness to learn.

• Successful experience in coordinating responsive individualised support to participants with tracheostomy, ventilation (invasive and non- invasive) or central lines and their families.

• Experience in researching information and developing effective and innovative support options, utilising alternative funding sources if necessary.

• Demonstrate commitment to implementing ICAH policies and programs in collaboration with the Management team, and a high level of accountability.

• A professional capable of prioritising and communicating critical objectives and techniques is required to achieve organisational goals.

• Ability to work independently, think innovatively and demonstrate initiative.

• High standards of ethical and professional behaviour

• Highly developed written and verbal communication and negotiation skills

• A sense of urgency, excellent organizational skills, and multitasking capabilities

• An ability to challenge current paradigms in healthcare and disability care.

• An ability to work unsupervised and as part of a team.

Additional Essential Requirements:

• Ability to achieve expected and exceptional outcomes.

• Provide a current Working with Children Check

• A current driver’s license and access to own vehicle (Above award compensation provided for this)

• The successful applicant will undergo a police records check. You will be required to supply international police check if you have lived outside Australia for more than 12 months in the last 10 years from the country where resided.

• NDIS Worker Screening Check

• Right to work in Australia

Preferred Qualifications:

Tertiary qualifications in Social Work, Disability Studies, Education, Nursing, Physiotherapy, Occupational Therapy, or equivalent would be considered. Intensive Care experience or at home ventilation is desired but not essential.

What We Offer:

• Opportunity to join a Market Leader of this niche industry within a high-achieving dynamic team.

• Career growth & development opportunity

• Working from home

• Supportive culture

• Competitive remuneration/salary - Above award remuneration

• Flexible working hours - Options for full time, part time and casual employment are offered.

• Mentoring & coaching

How to Apply:

If you are interested in this opportunity, please forward your CV to Shebon at [email protected] with your cover letter addressing the attributes listed above, and why you would like to join our team.

ICAH is an equal opportunity employer. We look forward to hearing from you!

Job Types: Full-time, Part-time, Permanent, Subcontract

Salary: $45.00 – $61.00 per hour

Benefits:

• Work from home

• Supportive team environment with people who are passionate about support

• Support from an experienced clinical team with hundreds of years intensive care nursing experience combined

Schedule:

• 8-hour shift

Experience:

• Specialised Support Coordination: 2 years (Preferred)

Licence/Certification:

• Working with Children Check (Required)

*NDIS worker screen

• Driver Licence (Required)

• qualification in disability & healthcare (Preferred)

Work Authorisation:

• Australia (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: Remote

Testimonials from current staff -

“I love the flexibility of the remote work and helping people, we have a great team”.

“I always feel supported, I can speak my mind. We have autonomy. We are supported in putting our clients first and advocating for them”.

“I’ve never worked for a company like this before, it’s so refreshing”.