About us

Rhonda Jane is a registered NDIS provider established in 2018. Our staff have substantial experience in the disability, aged care and family violence sector and we strive to make a participants NDIS journey individualised and a positive experience. We offer a supportive encouraging workplace with the opportunity to grow to your full potential. Positions are available for Part Time Salaried position with significant reward and recognition program (Schads Level 4 and 5). We have a friendly team culture and work from home and/or office options.

Role Overview

We are seeking a highly skilled and dedicated Specialist Support Coordinator to join our growing team. This pivotal role involves providing intensive, time-limited support to NDIS participants with complex support needs and challenging circumstances. The Specialist Support Coordinator will work collaboratively with participants, their families, and a wide range of service providers to navigate the NDIS, build capacity, and achieve their stated goals.

This position demands a deep understanding of complex support systems, strong problem-solving abilities, and a commitment to person-centred practice. The successful candidate will play a critical role in empowering participants to exercise choice and control over their NDIS plans, ensuring the effective implementation of supports, and facilitating positive outcomes in their lives.

Qualifications & experience

Minimum 2 years experience in Level 3 or Level 2 Support Coordination experience , NDIS Planner or LAC Role, or similar role with proven excellent understanding of support co-ordinators role and NDIS sector; or an explanation of lived experience and how this relates to the role.

Required for the role is Relevant Tertiary qualifications (Specialist Support Coordinator) or experience in one or more from the following: Support Coordination, LAC, NDIA Planner, Disability Support Worker, Mental Health Worker, Welfare Worker, Social Worker or Allied Health Professional.

Ability to directly service participants living in South West Victoria areas of Warrnambool, Hamilton, Terang, Portland, Timboon, Camperdown and Port Fairy.

Provision of workers clearances, eg. National Police Certificate, WWCC, NDIS workers Clearance

Current COVID-19 vaccinations

Drivers licence insured, reliable car (preferable, not essential)

Strong communication and organisational skills

Honest and transparent and willing to access external supervision if requested

Tasks & responsibilities

Supporting participants to become more independent and encouraging them to achieve their goals.

Focus on positive outcomes

Prioritise, manage and administer a caseload/tasks in a coordinated, efficient and timely manner

Bill for all supports provided to ensure payment for supports delivered

Develop and maintain effective working relationships with other Disability services and mental Health services, other non-government agencies and the NDIA

Ensure that information on relevant community resources is available to clients and that appropriate referrals are made and followed up.

Maintain and monitor client budgets within NDIS funding guidelines.

Benefits

Work from Home flexibility

Above Award Wages

Recognition & Rewards Program

Work Phone provided

Supportive Team Culture

Essential Employer Questions to be addressed in cover letter:

Why do you want to work for Rhonda Jane?

Minimum 2 year experience in NDIS support coordination, NDIS Planner or LAC Role, or similar role with proven excellent understanding of support co-ordinators role and NDIS sector; or an explanation of lived experience and how this relates to the role.

Must have completed or be willing to complete the NDIS Worker Orientation Module ‘Quality, Safety and You” orientation module

Honest and transparent and willing to access external supervision if requested

Willing to travel to participants homes as part of service delivery

Provision of workers clearances, eg. National Police Certificate, WWCC, NDIS workers Clearance

Do you have a current Australian driver's licence?

Which of the following statements best describes your right to work in Australia?

Why Join Rhonda Jane?

Impactful Work: Contribute directly to empowering people with disabilities to live the life they choose.

Values-Driven Culture: Be part of an organisation that lives its values: Client-Centred, Professionalism, Honesty, Responsiveness, Empowerment, Participation, and Social Justice.

Supportive Environment: Work in a collegial, diverse, and inclusive workplace committed to making reasonable adjustments.

Growth Opportunities: Lead key initiatives and contribute to the strategic expansion of services.

How to Apply

Ready to make a difference? Please submit your application directly via Seek. Applicants received via email will not be accepted. Please provide a copy of your resume and a cover letter outlining how you have experience in the key responsibility areas by Friday 11/7/2025.

For Full Position Description please email [email protected]