Front office receptionist required for busy Timeshare Holiday resort in Tuncurry

Hospitality industry (General) Award 2020 - Level 4 Grade 3

The applicant will be required to work 3 days per week as a permanent part time employee on a 4 week rotating roster. This is a work share position.

Additional hours throughout the year will be required from the applicant due to sick and holiday leave requirements of other office staff members.

The applicant must be reliable and punctual.

The applicant must be available weekends, school and public holidays.

Must have knowledge of Microsoft office.

Knowledge of Timeshare and booking system Viewpoint would be an advantage.

Duties will include but are not limited to:

Customer service,

Welcome and check - in guests, making a warm and professional first impression.

Kindly and promptly address guest enquiries, request and concerns.

Provide information about the resort services, amenities, and local attractions

Coordinate with other resort departments to fulfill guest needs and requests

Answering telephone, email and taking bookings via our Viewpoint system.

Data entry

Filing

All other aspects of the resort's requirements.