BIG4 Easts Beach Holiday Park at Kiama has been delivering memorable holiday experiences to our guests for over 85 years. We are currently seeking an enthusiastic and dedicated professional who will assist in providing exceptional customer service to our guests at our busy 500 site holiday park.

The successful applicant must be able to:

Work weekends, school holidays & public holidays

Have the ability to work 8 days straight on a rotating roster

Ability to start as early as 7am or finish as late as 10pm

In this role the successful candidate will be responsible for the following:

Provide a memorable holiday experience for our guests

Provide prompt and friendly customer service when taking bookings, during check in or check out and when addressing guest requests or complaints

Use Newbook reservation system to process all reservations

Maintain accurate guest accounts

Perform all routine front office duties

Communicate and coordinate with various departments such as grounds, housekeeping and cafe

Requirements of the role include:

A natural ability and passion to deliver exceptional customer service

Experience within a front office environment is preferred

Computer and Microsoft Office experience

High level of attention to detail

Down to earth team player with high level of initiative

Loves a challenge and can work in a high pressure environment with proven ability to balance the two activities of customer service and completing set tasks

Flexibility & Reliability a must

Drivers License

Ability to work unsupervised

We are a smoke free workplace

If you feel that you have the right skills and attributes for this position please apply via Seek

Applications close Sunday 20th July 2025

An Independent Member of BIG4 Holiday Parks of Australia Pty Ltd