We are seeking a professional and detail-oriented Doctor/Patient Liaison Coordinator to join a specialist medical practice located within a respected day surgery clinic in Adelaide. This full-time, Monday-to-Friday, office-based role is ideal for someone with a background in ophthalmology or clinic-based healthcare administration who thrives in a structured and patient-focused environment.

In this role, you will work closely with a single specialist, supporting their clinic operations and coordinating care for approximately 10-15 patients per day. You will be the key liaison between the doctor and patients, ensuring smooth scheduling, communication, and administrative flow throughout the patient journey.

Key Responsibilities:

• Act as the primary point of contact for patient enquiries, follow-ups, and appointment coordination
• Manage patient bookings, confirmations, and cancellations
• Maintain accurate and confidential patient records and clinical documentation
• Coordinate with internal departments and external providers as required
• Provide clear and compassionate communication to patients regarding treatment plans and procedures
• Prepare and manage patient files ahead of consultations and surgeries
• Assist with basic billing and Medicare claiming processes
• Support the doctor with general administrative tasks to ensure clinic efficiency

About You:

• Previous experience in a medical or specialist clinic, ideally in ophthalmology or a similar surgical setting
• Strong communication and interpersonal skills, with a patient-first approach
• Proven ability to manage a steady workflow and prioritise in a busy clinical environment
• High attention to detail and excellent organisational skills
• Proficiency in medical practice software (Genie or similar systems preferred
• Reliable, professional, and confident working independently in an office-based setting
• Available for full-time, Monday to Friday hours

What We Offer:

• A stable, long-term opportunity in a highly professional clinical setting
• Supportive team culture and structured daily routine
• No weekends or after-hours work
• On-site training provided for the right candidate

If you are looking for a permanent, full-time position in a clinic environment and enjoy being the key contact between patients and practitioners, we encourage you to apply.

OUR COMMITMENT TO DIVERSITY & INCLUSION

At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.

RIGHT TO WORK

The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.