Community Living Options (CLO) is a leading NDIS registered disability service provider.

We are a values-focused organisation, who put the people we support first. Established in 1982 by a group of local parents who wanted respite and accommodation for their adult children, we have expanded exponentially because our participants love our services.

At Community Living Options we are dedicated to providing an inclusive environment where people are valued and supported. We welcome applicants with lived experience, all abilities, cultural background, gender, sexuality, age and spirituality.

About the Role
To provide leadership and guidance for Support Worker staff to achieve positive and quality outcomes for the people CLO supports. Staff supervision is a key aspect of this position. The Service Coordinator is required to actively support employee development to support overall participant outcomes and maximise their independence.

Key Responsibilities
• Participate in the development and review of participant plans and programs
• Monitor and assess plans and plan implementation for effectiveness to ensure outcomes are met, including meeting goals.
• Negotiates service offerings within boundaries.
• Ensures personalised development plans are in-effect for team members.
• Leads active support.
• Ensures supports are effectively and properly documented in accordance with funding requirements.
• Roster design and innovation that fits within funding framework.
• Forward planning of rosters and risk management in establishing suitable workforce management practices.
• Monitor and report on rostering costs, and facilitate activities within the budget.
• Approve timesheets in accordance with payroll processes to ensure accurate of payment of wages and entitlements.
• Approve leave, ensuring coverage.
• Run reports to support workforce analysis.
• Strong communication and reporting to key stakeholders.
• Completion of internal and external incident management reporting/investigations.

To be Successful
• Experience with development and delivery of complex service plans and projects
• Ability to always apply and demonstrate a flexible and person-centred approach, assisting participants to design and adapt homely environments to achieve individualised quality of life.
• Develops and maintains effective stakeholder relationships.
• Leads, guides, and educates staff in effective reporting, documenting and administration and documents supervision and coaching.
• Educates and develops others to achieve quality developments
• Guides therapeutic interventions.
• Preferred understanding of projects and mental health/hospital discharge planning and pathways.
• Advanced proficiencies in Microsoft.

Qualification and Essential Licences
Current Drivers Licence
NDIS Worker Screening Check or willing to obtain
Working with Children Check or willing to obtain
First Aid and CPR certificate
Tertiary qualification in Disability, Social Work, Behavioural Science, Psychology, or similar/equivalent
Satisfy all Visa requirements to work in Australia

Joining CLO, you will be provided with:

Supportive and inclusive team environment

Ongoing training and development support

Salary Packaging benefits (up to $15,899 p.a tax-free)

Position with purpose whereby you will be making a difference.

Discounted Gym Memberships

Discounted Health Insurance

Our Values

Trust: We are open and honest. We act with integrity.

Kindness: We support each other, we are compassionate.

Inclusion: Embracing value in diversity and breaking down the barriers.

Learning: In learning we will grow

Connection: We work together to achieve our goals

If this sounds like the right opportunity for you, or to find out more, please call the Recruitment Team on 72219550 for a confidential discussion or submit an application today.