Sharp & Carter are seeking a reliable and detail-oriented Administrator to join a busy Customer Service Team for a short-term project based in Mascot.

This is a fantastic opportunity to join a well-known, supportive business and contribute to an essential project in its critical phase.

The Role: In this role, you'll provide administrative support for a key customer project. Your focus will be on managing customer requests with regards to invoice queries.

Key Responsibilities:

• Review customer statements of account and respond to invoice copy requests
• Investigate invoice-related queries and confirm the nature of the work completed for the invoices
• Navigate Salesforce to track and manage case details
• Communicate with customers via email, providing documentation and progressing cases through to closure or next steps

About You:

• Proven experience in administration, ideally within a project or finance-related environment
• Hands-on experience with both Salesforce and SAP (essential)
• Excellent attention to detail and accuracy, especially with repetitive tasks
• Strong communication skills and confidence in managing customer emails
• A proactive, can-do attitude and a team player mindset

This role is perfect for someone who enjoys structured work, thrives on task completion, and is available to start immediately. You'll be joining a friendly and professional team in a convenient Mascot location.