Office Administration and Customer Service
Signarama
Posted 20 hours ago
About the role
Signarama Blacktown is seeking an experienced and highly organised Office Administrator and Customer Service professional to join our dynamic team. This full-time role will be based at our office in Kings Park, NSW and will be responsible for providing exceptional administrative and customer service support to our growing business.
What you'll be doing
Handling all incoming phone calls, emails and customer inquiries in a professional and timely manner
Maintaining and updating client records and project documentation
Preparing quotations, invoices and other administrative documents
Basic bookkeeping
Collecting customer payments
Managing the office supplies and inventory
Providing general administrative support to the wider team
What we're looking for
Minimum 2 years' experience in a similar administrative or customer service role, ideally within a fast-paced environment
Strong communication and interpersonal skills, with the ability to liaise with customers and colleagues in a professional manner
Excellent organisational and time management skills, with the ability to multitask and prioritise effectively
Proficient in using Microsoft Office suite, particularly Excel and Word, as well as in Xero Accounting Software
A positive, can-do attitude and a commitment to providing exceptional customer service
Knowledge of the signage or print industry would be advantageous but not essential
What we offer
At Signarama Blacktown, we are committed to fostering a supportive and inclusive work environment. We offer a competitive salary, opportunities for career development, and a range of employee benefits including travel insurance.
About us
Signarama Blacktown is a leading provider of high-quality signage and branding solutions. With over 20 years of industry experience, we pride ourselves on delivering exceptional customer service and innovative design. As part of the global Signarama network, we have a strong reputation for quality, reliability and innovation.
If you are interested in this opportunity, we encourage you to apply now.
About Signarama
Signarama, the world’s largest sign franchise, is part of a successful system of business-to-business franchises under United Franchise Group. Our award-winning network of sign centres is approaching 1000 locations in 60 countries – truly making us “the way to grow your business.”
For 30 years, we have been serving communities with quality products and customer service. Now that we have grown to become the world leader in signage, we still work hard to maintain the localized support and individual attention that made us who we are today.
Our commitment to quality is unmatched in the industry. We know the importance of brand awareness and the affect it has on the bottom line. Signage plays an integral part in the recognition of a brand and therefore quality is imperative.
At Signarama, we believe in going the extra mile to produce more than just quick, standard signage. Each and every Signarama sign centre offers full-service signage options that you simply cannot get anywhere else. Whether one sign or hundreds, temporary banners or permanent monument signs, we are committed to providing an exceptional experience for every customer each and every time.
Source: this is an extract from the company’s own website.
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