The role

The Business Process Improvement Project Officer is responsible for leading and supporting initiatives that enhance the efficiency, effectiveness and quality of process across the early childhood education and care services regulatory functions.

This role plays a key part in driving continuous improvement, supporting digital transformation and ensuring alignment with strategic objectives and regulatory requirements.

About you

You will lead and manage business process improvement projects from initiation through to implementation and evaluation, ensuring alignment with organisational objectives.

You will analyse existing business processes to identify inefficiencies, and recommend and implement improvements using structured methodologies

You will collaborate with internal stakeholders to gather requirements, map workflows, and co-design improved processes.

You will facilitate workshops, training sessions, and change management activities to support adoption of new processes.

You will monitor and report on project progress, outcomes, and benefits realisation.

You will support the integration of digital tools and systems that enhance operational efficiency and service delivery.

To find out more about this role, please click on the attached role description.

About us

We are the independent statutory authority that regulates early childhood services and registers schools to improve education and care outcomes for children and young people.

Our main functions are:

approving early childhood services

assessing and rating early childhood services

educating and monitoring compliance with the law

taking regulatory action in the event of non-compliance

registering schools

reviewing the registration of schools.

The Education Standards Board is located in the CBD in modern office facilities close to public transport and Rundle Mall.

As a small agency, we offer our employees a diverse and broad scope of work, and the opportunity to work closely with the education and early childhood sector to influence and support quality improvement and performance.

Special conditions

Term vacancy 24 months from date of commencement

The successful applicant will be required to satisfactorily complete a Working with Children Check prior to being employed and regularly as required.

Flexible working arrangements are available for this position.

Must have a valid working visa.

Enquiries

Sean Heffernan

Director, Regulatory practice and Operations

M 0417 421 140 | P 08 8429 4731

Email: [email protected]

Application instructions

All applications must be submitted online via I Work for SA: Business Process Improvement Project Officer

Please submit a cover letter of no more than 2 pages that demonstrates your suitability against the role description. Please also submit a current CV including the name and contact details of three referees (including a current or recent line manager).

Applicants who do not address these requirements will not be considered.

Applicants Close: 17/07/2025 11:45pm