Postvention Community Response Coordinator – StandBy Support After Suicide

Nepean Blue Mountains Region | Fixed Term Full-Time | SCHADS Level 5.1

Be a connector. Be a responder. Be part of the healing process.

About StandBy Support After Suicide

StandBy is Australia’s leading suicide postvention program dedicated to assisting people and communities bereaved or impacted by suicide.

StandBy builds community preparedness and resilience through extensive training to community and professional groups to ensure effectiveness and that duplicated effort is avoided. The program offers coordinated evidence-based support and resources (including connections to local services and groups) that is individualised for each person’s unique circumstance. StandBy is guided by local advisory groups – which includes community stakeholders as well as those with Lived Experience

StandBy is a program of Youturn Limited.

About Youturn

Youturn is a national not-for-profit which delivers Health and Community Services to vulnerable people of all ages across Australia. Trusted to deliver safe, inclusive, and supportive programs, Youturn ensures that those we support can have access to secure and affordable housing and enjoy optimal mental well-being, allowing them to thrive and live a healthy, meaningful life.

For more information about our work, visit www.youturn.org.au

We are seeking a dedicated and strategic Postvention Community Response Coordinator to lead suicide prevention and postvention initiatives across the Primary Health Network region.

About the Role

As the Postvention Community Response Coordinator, you will be responsible for developing and maintaining strong networks across mental health services, emergency responders, government agencies, and community organisations. Your work will help ensure integrated, early interventions in the aftermath of suicide, while strengthening community readiness, capacity, and resilience.

This is a key regional role that supports both immediate and long-term community needs, through effective coordination, stakeholder engagement, training delivery, and data-informed planning.

Key Responsibilities

Service Delivery & Operations

Coordinate postvention responses in collaboration with local services, schools, emergency services, and stakeholders

Lead Postvention Action Groups to enable safe, effective support after suicide events

Identify service gaps and drive improvements in referral pathways and regional response

Facilitate training to enhance local capacity for suicide prevention and grief support

Record and report on postvention activities, risks, and outcomes

Support data collection and contribute to regional and national reporting frameworks

Collaborate with Community Collaborative partners, to support the planning, coordination, and delivery of joint suicide prevention training initiatives that respond to local needs and strengthen community capacity.

Identify systemic barriers or service gaps and escalate insights to inform regional policy, planning, and commissioning processes to the PHN.

Implement the National Community Collaboratives Toolkit by developing the Postvention Response Protocol and associated Response groups in areas of need in PHN Region, with support from Community Collaborative partners.

Stakeholder & Community Engagement

Build and nurture collaborative relationships with service providers, community leaders, and diverse population groups

Develop and maintain a regional service directory for postvention pathways

Represent StandBy in local networks and working groups

Foster culturally safe engagement with Aboriginal, CALD, LGBTQIA+ and other priority communities

Promote awareness of StandBy services in collaboration with communications teams

Actively contribute to the Suicide Alliance including participation in backbone coordination meetings, supporting shared strategy development, and aligning postvention work with regional planning efforts

Compliance & Quality

Ensure postvention responses are safe, ethical, and aligned with best practice

Monitor risk and escalate appropriately

Contribute to the development and implementation of shared measurement indicators for suicide prevention efforts. Support collaborative evaluation activities, including capturing outcomes, community feedback, and data sharing with funding partners.

Use local suicide data to inform strategies and improve service integration

About You

We’re looking for a strategic, empathetic, and proactive community connector who thrives in complex environments and brings people together in times of need.

You will have:

A tertiary qualification in Human Services, Mental Health, Social Science, Counselling or similar

A deep understanding of suicide bereavement and its impacts on individuals and communities

Demonstrated experience in stakeholder engagement, facilitation, and systems coordination

Strong communication, planning and organisational skills

The ability to work autonomously, meet deadlines and juggle competing priorities

A current driver’s licence and willingness to travel across the Nepean Blue Mountains region

Why Join Us?

A meaningful role supporting communities through loss and recovery

A dynamic and supportive national team environment

Ongoing professional development, supervision and wellbeing support

Flexible work arrangements and salary packaging benefits

Benefits for Youturn Team Members

We offer a generous remuneration package with benefits designed to support your career and lifestyle goals.

Enjoy 12% superannuation plus access to generous salary packaging of up to $15,900, plus $2,650 meal entertainment benefits, to further maximise your take-home pay, offering you even greater advantages such as partial exemptions for Remote Area Benefits, Relocation Expenses and Car Parking (if eligible).

Flexibility: Enjoy work-life balance with flexibility for negotiating start/finish times, tailoring your career to your lifestyle!

Wellness Leave: Recharge with 5 days of paid wellness leave each year (pro-rata).

Paid Parental Leave: Unlock 12 weeks of paid parental leave benefits after just one year of dedicated service.

Annual Leave Loading: Receive additional pay with annual leave loading

How to Apply

If you’re passionate about making a difference and helping communities respond to suicide with care and coordination, we encourage you to apply.

Please submit your resume and a cover letter addressing your experience and interest in the role.

Youturn is an equal opportunity employer and strongly encourages applications from Aboriginal and Torres Strait Islander peoples, individuals with lived experience, and people from diverse cultural and linguistic backgrounds.