We are seeking a dedicated and organized administration / reception superstar for an immediate start, to join our team at High St Smash, Maitland.

About Us:

High St Smash is a leading provider of high-quality automotive repair services in Maitland. With a team of experienced technicians and a focus on customer satisfaction for over 70 years, we are dedicated to delivering exceptional results for our clients.

What You’ll Be Doing:

In this role you will provide essential administrative, reception and clerical support to our busy repair workshop, ensuring the smooth running of our daily operations.

Your day-to-day will include:

· Providing exceptional customer service to telephone enquiries, vehicle

Handover & customer enquiries.

· Processing invoices, Credits, assisting with Accounts and End of Month

Reconciliation.

· Supporting field staff and management to meet operational KPIs

· Preparation of Assessments, Job Sheets and vehicle handover

· Maintaining office supplies and documentation

· Managing Assessment & Repair bookings and logging accurate job details

· Contributing to a positive team culture while working independently

Who You Are:

· Experienced & Capable – You bring solid administration experience and can hit

the ground running

· Self-Starter – You’re proactive, reliable, and thrive with autonomy

· Team-Oriented – You collaborate well and contribute to a supportive

workplace

· Organized & Efficient – You’re a multitasker with excellent time management

· Customer-Focused – You communicate clearly, professionally, and with care

· Tech-Confident – You’re comfortable with multiple systems and quick to learn

· The Essentials :

· Proven experience in administration, ideally within the automotive industry

· Strong Microsoft Office skills (Word, Excel, Outlook), Xero, iBody and Car

Insurance Portals.

· Strong organisational & time management skills with the ability to prioritise

tasks and meet deadlines, along with a high level of accuracy and attention to

detail

· Excellent verbal and written communication

· A positive attitude and the flexibility to adapt to a fast paced work environment.

· Friendly, professional, and committed to confidentiality

If you are an administration superstar, apply now for this fast paced, exciting opportunity by forwarding your resume to [email protected]