Role Title: Program Officer (REQ589211)

• Conveniently located in Gladesville, close to public transport
• Employment type: 1 x full-time temporary until 31 December 2025
1 x part-time temporary 2.5 days a week until 30 January 2026
(Both roles with possibility of extension)
• 35 hour working week, in a hybrid working environment

About this role

The Program Officer, Regulation provides high level administrative services, including the case management of complaints to enable the Councils to meet their statutory requirements in regard to the regulation of health practitioners in NSW.
Roles will be allocated responsibility in one or more areas, such as:
• processing of complaints received by the Councils in relation to potential misconduct
• managing health practitioners whose health is impaired
• managing health practitioners whose professional performance is unsatisfactory

Crown Clerk 5/6, salary from $ 99,938- $110,271 plus Super and annual leave loading

For more information, read the full Role Descriptions:

About you

We are seeking motivated and committed individuals with:
• Demonstrated experience in providing high quality administrative support to committees and delegates, preferably within a regulatory environment
• Well-developed organisational skills and proven ability to manage high volume workloads, to work autonomously and be proactive
• High level of understanding of confidentiality and privacy requirements; ability to be sensitive and discreet in a range of situations
• Experience in the review / development of operational policies and procedures

How to apply

All applicants must review the role description and apply by submitting an up-to-date resume (up to 5 pages) and responses to 2 targeted questions. If you do not include responses to the below questions your application will not be considered.

1. What skills, experience and strategies will you bring to the role to build trust and credibility with challenging stakeholders? (No more than half a page in total).
2. What strategies do you use to manage competing deadlines and priorities? (No more than half a page in total).

For role related queries or questions please contact Jennifer Ratcliff on [email protected] and quote REQ589211.

Closing Date: 20 July 2025

Working at Health Professional Councils Authority

The Health Professional Councils Authority (HPCA) is an executive agency of the NSW Ministry of Health. We play an important role in protecting the health and safety of the public by supporting the 15 NSW Health Professional Councils in managing complaints about NSW health practitioners.

Benefits
• Hybrid working arrangements
• flex leave on top of annual leave
• great learning and development opportunities including LinkedIn learning
• employee support services
• fitness passport
• free onsite parking

Our commitment to Diversity and Inclusion

At the HPCA we are committed to creating a diverse, inclusive, and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.

If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply please visit The Stepping Up Initiative.

To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident, or a New Zealand citizen, or hold a valid visa with permission to work in Australia.

Additional information

1. This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
2. This is a temporary role and there may be opportunities for ongoing employment at grade
3. For more information on applying visit the Ministry of Health Career portal
4. Please note the selection process will include a range of comparative assessment techniques to assist in determining your suitability for the role

Applications Close: Sunday 20 July at 11:59 PM