Act for fairness and integrity!

Vacancy: Review Officer (Health), Child Death Reviews Unit, Clerk Grade 7/8 – Monitoring and Review Branch
Location: Sydney CBD with hybrid and flexible working options.
Employment: Ongoing or Temporary
Salary Range: Up to $137,920. Package includes salary ($110,266 - $122,058), employer's contribution to superannuation and annual leave loading

About the NSW Ombudsman

Government agencies touch and impact the lives of the people of NSW every day, and we are there to make sure those interactions are fair. Government is complex and people need to have confidence that someone is holding government agencies to account if their actions are unreasonable, wrong or unlawful.

We are that someone. We are the organisation that shines a light on serious wrong conduct in the delivery of government services. Our ultimate goal is that everyone receives the right services and fair treatment from the agencies we oversight.

Our scope is broad. We cover services for vulnerable families, including the delivery of community services funded by government; local councils; correctional and youth justice centres; education; environment protection and public transport – to name a few!

We work to help resolve problems at an individual level, as well as looking at the bigger picture to promote system improvements in public administration and in the delivery of community services. We are confident in the knowledge that our work will give voice to the individual and bring fairness and balance to how the government delivers to the public it serves.

We are committed to providing a range of career development opportunities. We aim to guide and help our people with the skills they need to lead our organisation and give the most impact to what they do.

About the Child Death Review Unit

The Child Death Review Unit (CDRU) is responsible for NSW Ombudsman’s functions in Parts 5A and 6 of the Community Services (Complaints, Reviews and Monitoring) Act 1993 (CS CRAMA) which include:

convening and supporting the NSW Child Death Review Team – a group of experts in healthcare, child development, child protection and research, as well as representatives of key government agencies – to maintain a register of all child deaths in NSW, classify those deaths according to cause, demographic criteria and other relevant factors, identify trends and patterns relating to those deaths, undertake research, and make recommendations that may assist in preventing child deaths (Part 5A), and

reviewing the deaths of children in circumstances of abuse or neglect, and the deaths of children in care or detention. A key focus of this work is identifying practice and systems issues that may contribute to deaths, or that may expose other children to risks in the future (Part 6).

The Child Death Reviews Unit has several strategies in place to support staff wellbeing given the sensitive nature of the work across the unit. Please contact the recruitment team if you have any questions about the wellbeing supports available.

The Role

The Health Review Officer undertakes analysis and reviews of the deaths of children focused on care and treatment within health settings, collects data and information associated with the deaths of children, and prepares reports and correspondence. The Health Review Officer assists with projects or initiatives aimed at preventing or reducing the likelihood of these deaths, and related issues.

The nature of death reviews can be distressing, and the office provides avenues for support and debriefing. The Review Officer will also utilise their well-developed self-care skills.

About you

You will have:

Experience managing sensitive and sometimes complex issues, with strong judgement skills to identify patterns and emerging issues.

Relevant tertiary qualifications in a health discipline (such as nursing or midwifery) and/or relevant experience in the review and analysis of NSW Health records (or equivalent).

Excellent written communication skills, including the ability to prepare complex correspondence and reports

Demonstrated experience analysing complex matters, including assessment of systemic issues through examination and critical analysis of relevant records, policy and legislative requirements

Demonstrated ability to work independently and as part of a team

What can we offer?

Competitive salary and future growth opportunities within NSW Ombudsman

Flexibility and the capacity to work in a hybrid way

Work life balance with a 35-hour work week

Close to public transport - office is adjacent to Town Hall Train Station

Great team environment and culture

Fitness passport

Notes:

Online applications must consist of:

Covering letter (max 2 pages) highlighting your capabilities for the role and which role you are applying for.

CV outlining your skills, knowledge, and experience as relevant to this role.

The assessment process will be conducted by a standard panel assessment process.

A recruitment pool may be created through this recruitment process. A recruitment pool is a pool of applicants who have been assessed and identified as suitable for this role or similar roles, and who may be considered for a range of similar roles, including temporary, term or ongoing roles over the next 18 months.

Short listed candidates will be subject to security and other vetting processes.

Only applications that are submitted through iworkfor.nsw.gov.au will be accepted.

Late applications will not be accepted.

All temporary roles may have the opportunity for ongoing employment.

Employment at the NSW Ombudsman is subject to the satisfactory completion of security and related vetting including, in part, a criminal records check; signed understanding and acceptance of a range of policies; two statutory declarations relating to conflicts of interest, arrests, charges, convictions and a health declaration.

The NSW Ombudsman promotes a diverse workforce that is representative of the communities we serve. We particularly encourage applications from Aboriginal people, people from culturally and linguistically diverse communities, LGBTIQ+ people and people of all genders, and people with disability. We support flexibility and all roles advertised on a full-time basis may be considered for part-time employment.

Additional Information is available at the following links.

Role Description
NSW Ombudsman Website

Closing date: 10am Friday 18 July 2025

Inquiries can be directed to Recruitment team via [email protected]

The hiring manager is available to discuss any questions about challenging material this role may review, including wellbeing and support services available. If you would like to discuss this further, please contact the recruitment team to arrange a time.

We provide adjustments including alternative formats to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternative formats) or have an enquiry about the support provided, please contact Jean on 02 9265 0435 or [email protected].

The NSW Ombudsman has achieved Disability Confident Recruiter status, awarded by the Australian Disability Network. We are committed to continuing this journey through inclusive recruitment practices to ensure candidates have a positive experience in every step of the recruitment process.