About the Role

We are seeking a friendly, professional, and highly organised Receptionist / Sales Coordinator to be the welcoming face and operational backbone of our dynamic Hornsby real estate office. This is a dual role requiring a sharp eye for detail, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment.

You will be the first point of contact for clients, manage the front-of-house experience, and support the sales team with essential administrative and marketing tasks.

Key Responsibilities

Reception & Front Desk

Warmly welcome clients, buyers, and visitors

Handle inbound calls and email enquiries professionally

Manage meeting room bookings and front office presentation

Collect and distribute mail, deliveries, and keys

Sales Coordination

Prepare property marketing collateral (brochures, signboards, DL cards, Just Listed/Sold packs)

Liaise with photographers, floor planners, copywriters, and printers

Update property listings on CRM and real estate portals (REA, Domain)

Assist with buyer follow-up and open home preparation (booklets, enquiry sheets)

Coordinate auction materials and compliance documents (agency agreements, contracts)

Team Support

Maintain up-to-date sales files and checklists

Manage signage installs and property stock lists

Provide administrative support to Sales Agents and Associates

Assist with social media content, EDMs, and community events

Ideal Candidate

Previous experience in real estate, customer service, or administration (preferred)

Excellent verbal and written communication

Strong attention to detail and ability to prioritise

Confident using Canva, and CRM platforms (e.g. Agent box)

A can-do attitude with a friendly and professional approach

Reliable and punctual with strong organisational skills

Ability to work independently and as part of a close-knit team

If you are interested in joining our Stone Hornsby team we would love to hear from you so please send a cover letter and resume via seek or contact Nicola Williams - [email protected]