Business Development Specialist (focus on US Market Lead Generation)

Lead-gen gun wanted – master LinkedIn, travel to the US, and almost double your base with bonuses.

• OTE $120-140 k AUD - (Base salary of $60–70k + superannuation, with commission of up to $60-70k)

• Hybrid set-up - Up to three days a week in our Richmond HQ, early starts and early knock-offs

• Join LivedCX, Melbourne’s patent-backed AI scale-up turning raw contact-centre transcripts into three-dimensional customer insight.

Why LivedCX

LivedCX is a Melbourne-born startup turning raw contact-centre transcripts into three-dimensional customer insight. Our patented AI and process-mining platform highlights people, process and tech gaps, then drives agent performance with game-style coaching.

Once we’ve opened a lead, our co-founder closes the sale 80 percent of the time. All we need is more meetings – and that’s where you come in.

Why this role is different

LinkedIn first – your day revolves around social selling and intent tools like Apollo, backed by a specialist PR agency that feeds you sharp content and strategy

Zero closing pressure – your job is to warm up and book qualified meetings. The co-founder closes the deal.

US focus without relocation – start early in Australia (around 4–5 am AEST), wrap up by mid-afternoon, and fly to a handful of high-value US CX events each year

Rapid runway – hit targets and step into an enterprise AE seat sooner than any corporate ladder could promise

What you will do

Identify and map contact-centre decision makers, then spark genuine conversations on LinkedIn, email and phone

Warm target accounts before US events, secure one-on-one sessions and keep them engaged afterwards

Distribute thought leadership with guidance from our PR partners and iterate messaging fast

Track activity and intent in Apollo, sharing clear pipeline updates with the team

Swap learnings daily with your US BD counterpart and our data-driven Customer Success Analyst

What you will bring

1–2 years in inside sales, SDR, BDR or junior BDM work – ideally booking meetings for a SaaS or tech product via LinkedIn

Strong writing skills and the confidence to pick up the phone, especially during early-morning call blocks

Curiosity about AI, CX and process mining – you do not need to be a domain expert, just eager to learn

Passport ready – comfortable with 10–20 percent travel to the United States (FUN!)

Salary and benefits

OTE: $120–150k AUD

Breakdown: Base $60–70k + super + commissions equal to your base of up to $60–70k

Hybrid working: typically three days a week in our Richmond HQ – we’ll find a rhythm that works

Mentorship from the co-founder, direct exposure to enterprise sales, and a clear path to step up

Ready to level up?

Click Apply and upload your CV. Record a short video (simple, no scripts) covering:

• Why this role – and LivedCX – fires you up

• How you would own our relationship-building and lead-gen game – pitch us, walk through a LinkedIn tactic, or get creative

No fancy editing needed – we just want to see your style, energy and why you are the standout choice.