About Us

Southern Star Medical is a progressive, patient-centred general practice committed to providing high-quality care to our community.

With a dedicated team of clinicians, allied health professionals, and administrative staff, we strive for operational excellence and clinical innovation.

The Opportunity

We are seeking an experienced and strategic General Practice Operations Manager to take on a senior leadership role within our organisation.

This position sits above the Practice Manager and is responsible for overseeing the day-to-day operations of the practice at a higher level, ensuring alignment with strategic goals, and reporting directly to the company Directors.

Key Responsibilities

Provide leadership, mentoring, and oversight to the Practice Manager and broader administrative team.

Work closely with Directors to develop and implement strategic business plans.

Oversee compliance with regulatory standards, risk management, and accreditation processes.

Lead projects to enhance efficiency, patient experience, and service delivery.

Manage budgets, financial performance, and reporting alongside finance and management teams.

Drive continuous improvement in systems, workflows, and team culture.

Represent the practice in external stakeholder meetings and partnerships.

About You

Proven experience in senior management within general practice or a healthcare setting.

Previous GP management experience is essential.

Experience with Best Practice software is essential.

Excellent communication, negotiation, and problem-solving abilities.

In-depth understanding of Medicare billing, accreditation standards, and healthcare compliance.

Strategic thinker with experience in business planning and execution.

Relevant tertiary qualifications in health administration, business, or related fields (desirable).

What We Offer

A collaborative and supportive leadership environment.

The opportunity to help shape the future of a dynamic and growing practice.

Competitive salary package and potential for performance-based incentives.

Professional development opportunities and career progression.

Ready to make a lasting impact?

Apply now with your CV and a cover letter outlining your relevant experience and why you’re a great fit for this senior role.

For enquiries or requests for further information, please contact our administrative team: [email protected] or call 08 - 6118 2751