Salary: HEP 6 $88,691 - $96,001 per annum + 17% employer superannuation
Contract Type: Full-time, Continuing
Hours per week: 36.75/1.0FTE
Location: Footscray Park

Victoria University (VU) is seeking a dedicated Senior Officer, Student Financials and Scholarships to provide high-quality support and expert advice across student fees and scholarships in both Higher Education and TAFE. This is an exciting opportunity to enhance the student experience, ensure compliance, and support continuous improvement in a dynamic university setting.

About Us:

At Victoria University, our aim is to be a global leader in dual-sector learning and research by 2028. Join us on the journey and help us achieve our strategic drives embedded in our Strategic Plan 2022-2028: Start well, finish brilliantly. One of the drivers “Thriving place to Study and Work” will enable us to continue to create places that our students and staff love to belong and feel immense pride.

About The Role:

The Senior Officer, Student Financials and Scholarships plays a key role in administering student fee processes and a wide range of scholarships across Higher Education and Vocational Education. The position ensures compliance with relevant policies and regulations. The position provides customer service and expert advice to students and staff, and supports strategic initiatives to enhance financial accessibility and student success.

The position is currently located at the Footscray Park Campus of the University however will be required to attend all university campuses as required. The position and incumbent may be relocated to any other existing or future University work locations where it conducts its operations

Key responsibilities include:

Delivering timely and accurate advice to students and staff across financial matters and scholarships

Administering scholarships, prizes, and grants—equity and merit-based—ensuring smooth and compliant processes

Supporting assessment panels, selection processes, and communications of outcomes

Maintaining student financial records, policy documentation, and contributing to compliance and audit readiness

Collaborating with internal departments and external stakeholders to streamline processes and drive improvements

About You:

You're known for your precision, people-focused service, and ability to thrive in fast-paced, process-driven environments. You combine strong analytical skills with empathy and clear communication—especially during peak periods.

To be successful, you’ll have:

Relevant tertiary qualification or equivalent experience

Experience administering student lifecycle processes and financial systems in tertiary education

Sound knowledge of student information systems, financial aid processes, and compliance requirements

Strong interpersonal and problem-solving skills, with a commitment to continuous improvement

Proficiency in Microsoft Office, especially Excel and reporting tools

Desirable attributes include direct experience in administering scholarships and familiarity with education sector frameworks.

What We Offer:

For information on our employee benefits, flexible working, discounts in private health insurance and gym memberships and salary packaging please visit https://www.vu.edu.au/staff/benefits-services-for-staff

How to Apply:

To view a copy of the position description, please click HERE. Your application must include:

A cover letter;

Your curriculum vitae/resume; and

Your responses to the Key Selection Criteria listed in the Position Description.

Please note that applications which do not address the Key Selection Criteria will NOT be considered.

Application Closing Date: 11:59 on Wednesday 23 July

Who Do You Contact?

For further information relating to the position, please contact Birgit Ruping (Manager Student Financials and Scholarships) via email [email protected]

Our Commitment to Protecting Country:

Victoria University honours its deep diversity as a foundation for collaboration and social progress. We will demonstrate sensitivity in respecting First Nation perspectives. We will ensure that we respect our Indigenous voices and commit to sustainable Protecting Country. We will take leadership responsibility, in all that we do, to improve the health and wellbeing of our local and global communities, and the planet that we share.

Our Commitment to Diversity and Inclusion at VU

The University encourages applications from women, gender diverse, Aboriginal and Torres Strait Islander people and individuals from under-represented backgrounds in this field. The University believes that diversity of the workforce adds value to the University and creates a stronger, richer working environment for everyone. The University is committed to making reasonable adjustments to provide a positive, barrier-free recruitment process for candidates with particular access needs. Candidates who require adjustments are encouraged to contact the designated person in this advert to discuss their needs.