About the company:

Writer's Toolbox is a multi-award-winning Education Technology company, delivering writing improvement programmes to hundreds of schools globally and proven to achieve more than double national writing outcomes. One recent programme of work with Brisbane Catholic Education (BCE) saw NAPLAN writing scores lift at rates eight-times the state of Queensland. With teams across Australia, New Zealand, and the UK, Toolbox has an established programme that is gaining international reputation for its ability to deliver education transformation at scale using cutting-edge AI.

About the role:

We have an exciting opportunity for an Office Administrator to join our team in Greenslopes, Brisbane. You will play a pivotal role in keeping the office running smoothly with a can-do attitude and drive to get things done. You will be responsible for a number of administration duties which include: Travel, HR and Finance administration, booking appointments with schools, hospitality and general office administration duties. If you love variety and challenge—great—the role will give you this and much more. Your friendly, welcoming and professional manner is essential in all aspects of the role.

You will:

Maintain a well-organised, high-functioning office environment, particularly across the shared office spaces.

Be the first point of contact for incoming calls.

Manage supplier accounts - property, telecommunications, travel, storage facility plus others.

Undertake general office administration duties including but not limited to – ordering office supplies, international travel bookings, hospitality, assisting with event organisation.

Be responsible for Finance admin – daily bank reconciliations, drafting payments and customer invoices, monitoring debtors and, co-managing the joint finance inbox.

Pack, send and invoice all product orders.

Carry out HR admin tasks - set up new team members, administer leave and mileage process and draft fortnightly payroll.

Schedule appointments with schools and book the necessary travel for team members.

Assist our support team with any onboarding and licence queries.

You should have:

At least 5 years’ experience in a similar role, ideally in a school environment or similar.

Knowledge and previous experience using Xero accounting software (highly desirable).

Excellent verbal and written communication skills.

Experience in liaising with customers and a high level of professionalism.

A warm, friendly and proactive attitude.

In return, we provide a competitive remuneration package and a friendly and purpose-driven work environment.

To apply, please include a CV and cover letter telling us why you would be a great fit for this role.

Due to the nature of our business, successful applicants will be required to undergo police and background checks.