Customer Service / Office All-Rounder – Full Time
Waster.com.au – Arndell Park, Sydney NSW
Customer Service – Call Centre / Administration
Full Time | Systems-Focused Role in a Fast-Moving Business

🌱 Join a Fast-Growing, Systems-Driven Environmental Start-Up
Waster.com.au is an innovative internet start-up transforming the Australian waste and recycling industry. We help businesses save money and boost recycling through low-cost, flexible services — supported by strong systems, automation, and great customer service.

We're seeking a Customer Service / Office All-Rounder to join our team in Arndell Park. You'll support customer operations, streamline admin tasks, and help drive a tech-enabled business forward — especially as we automate repetitive tasks and roll out AI-powered systems.

🚀 What You’ll Get

💰 Competitive salary: $55k–$65k + super, depending on experience

Full training provided – learn on the job with supportive mentors

Career progression – gain exposure across departments

Modern office – no exposure to the smelly side of the business

A culture that values efficiency, improvement and teamwork

Full-time hours – standard shifts are 8am–4pm, 9am–5pm, or 10am–6pm (assigned based on business needs)

Job security – essential services industry

🧠 About the Role
This is a diverse position with a strong focus on customer service and admin, but also a unique opportunity to work with systems and processes that make our business more efficient.

You’ll be working in a business that embraces automation and AI — where your input can help shape better systems.

🛠️ Your Responsibilities Will Include:

Handling customer queries via phone, email and live chat

Investigating and resolving service issues

Managing bookings, changes and customer onboarding

Working in our CRM and scheduling tools (HubSpot, Wastedge, Google Workspace)

Identifying ways to streamline processes and reduce manual steps

Supporting general admin and other team members as needed

🔍 We’re Looking For Someone Who:

Is organised and thrives in a process-driven environment

Learns quickly and is confident with digital systems

Enjoys solving problems and building structure

Communicates clearly and confidently

Has solid computer skills (Excel, Gmail, CRMs, cloud tools)

Is curious about how automation and AI can improve admin

🌟 Why This Role Stands Out
This isn’t just another admin job. You’ll be part of a modern, growing business actively replacing repetitive tasks with smarter systems. You’ll gain cross-functional experience and help shape how we run as we scale.

If you like solving problems, building structure, and working with helpful tech — this role is for you.

💚 About Waster
Waster.com.au provides flexible, transparent waste and recycling services to small and medium Australian businesses. We're often called "the Uber of waste" because of how we use tech and automation to deliver a better experience.

Based in Arndell Park, Sydney, we operate from a clean, modern office with no exposure to the smelly side of the business. Our team is friendly, driven, and always improving how we work.

Learn more at waster.com.au

✅ Apply now to be part of a fast-moving business that values structure, systems, and your growth.