Company description:

Corrective Services NSW

Job description:

Services and Programs Officer

Shortland Correctional Centre

Corrective Services NSW

Locations - Cessnock NSW - Find out more

Employment Type -Ongoing opportunities available

Salary - Clerk Grade 5/6 ($97,027 - $107,389 pa) plus employer's contribution to superannuation, annual leave loading, and environmental allowance

Make a Real Difference - Support Offender Rehabilitation and Reintegration

Corrective Services NSW is seeking a committed and motivated Services and Programs Officer (SAPO) to join the team at Shortland Correctional Centre. This is a rewarding opportunity to play a vital role in offender rehabilitation, support behavioural change, and contribute to safer communities.

We strongly encourage applications from Aboriginal and Torres Strait Islander people. Your knowledge, cultural insight, and lived experience will help shape more inclusive and impactful programs and services.

About the role

As a Services and Programs Officer, you will:

• Deliver and support intervention strategies for individuals with cognitive and/or intellectual disabilities
• Conduct individual assessments and contribute to tailored case and support plans
• Facilitate individual and group-based programs to reduce reoffending
• Support individuals with pre-release preparation and community reintegration
• Maintain accurate case notes, reports, and documentation in line with departmental policies
• Liaise with internal teams, allied health, external agencies, and community supports to deliver holistic services.

What we're looking for

We're seeking individuals who:

• Have experience working with people with disability, especially in complex or custodial settings
• Demonstrate strong skills in assessment, case coordination, and intervention planning
• Are confident in delivering support services with empathy, cultural sensitivity, and resilience
• Can facilitate group-based sessions and manage challenging behaviours
• Work effectively in multidisciplinary teams and are committed to rehabilitation and reintegration

Essential Requirements

• Relevant tertiary qualifications in social work, psychology, mental health, or related human services, and/or demonstrated equivalent experience
• Current Certificate IV in Correctional Practice (or willingness to complete within required timeframes)
• Current driver licence and willingness to travel within NSW if required
• Australian or New Zealand citizenship or permanent residency

Download the role description.

What We Offer

• A meaningful role supporting people with cognitive impairment and diverse needs
• Full training, including the Cert IV in Correctional Practice (if required)
• Access to employee wellness programs, professional development, and career pathways
• Supportive work environment with a strong focus on inclusion and diversity

Ready to Join Us?

Submit the following documents:

• Cover Letter (Max 2 pages) - Outlining your suitability and capability for the role.
• Résumé (Max 5 pages) - Highlight your experience, qualifications & impact.

Apply via:

• SEEK: Log in or set up a profile

• DCJ Careers Site: Click here to search for 75608 to submit your application.

Read: writing your job application for tips with the application process.

Applications close 27th July 2025 at 11:59pm AEST.

Question?

For role enquiries:

Sonya Grimas- [email protected]

For recruitment support or accessibility adjustments:
Erica Tam - [email protected] | 0428944731

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander people, people with disability, culturally and linguistically diverse people, women, carers and LGBTQIA+ people.

Learn more at: Inclusion and diversity on the DCJ website.

Other Information

Talent Pool: A talent pool may be created for future temporary or ongoing roles valid for up to 18 months.

Interested in moving to regional NSW in future? Learn about relocation support via the Welcome Experience

Thank you for your interest in this role. We look forward to receiving your application.

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