• Utilise your IT expertise to provide support and advice in the New Western Plains Correctional Centre
• Ongoing, full time Opportunity to work with a high-performing and passionate team in the Victorian Public Service
• VPS Grade 4: $97,955 - $111,142 plus superannuation.

The Department of Justice and Community Safety is seeking an IT Coordinator to provide a critical role within the Western Plains Correctional Centre.

About the Business Unit

Western Plains Correctional Centre is a modern, maximum-security prison focussed on rehabilitation, housing up to 1248 people in custody. Western Plains features multi-purpose infrastructure which is adaptable to the evolving needs of Corrections Victoria and the people in our care. Modern amenities include medical wards, a cultural centre, and vocational training facilities.

Western Plains provides a holistic, multidisciplinary approach to individualised care which motivates, encourages and promotes reintegration into the community. Western Plains has advanced technology which improves security, streamlines operations and enhances connections for the people in our care.

About the Role

This position sits within the Technology Services Team, which supports the prison and prison staff in areas such as Application Development & Support, Infrastructure Support, IT Asset Management and Communications devices support.

The Information Technology Coordinator is responsible for supporting staff and people is our care in use of the technology, hardware and applications support and assist in implementation projects at Western Plains. This role acts collaboratively within Prison's Operations Team and other internal and external stakeholders.

Given the nature of this position, being a direct contact with people in our care role within the facility, you will be required to work predominantly on-site. You will be required to work flexible hours including weekends and public holidays and attend to urgent work as required. Appropriate remuneration will be applied for the above in accordance with the Victorian Public Service Determination.

Some of your duties will include:

• Provide technical advice and assistance to Western Plains staff
• Assist in developing and managing of local IT systems
• Act as the Offender Services Network (OSN) administrator, including assisting in infrastructure upgrades, user and system requirements and publishing information on OSN
• Manage the implementation of upgrades and ongoing maintenance of the OSN
• Conduct regular audits of people in our care computers and other IT resources

To learn more about this role before applying, please read the attached position description.

About you

To be successful in this role, you will have:

• Practical knowledge of computer operations and experience in supporting Microsoft operating systems, telecommunications equipment and other ICT hardware
• Proven experience in delivering high standard of service to internal customers.
• Experience in Supporting Android and iOS mobile devices
• Experience in IT hardware lifecycle management.
• Ability to re-prioritise and plan workload to ensure delivery with deadlines and timeframes in a dynamic work environment
• High level of proficiency using the following suite of applications: Microsoft Windows 10, and Microsoft Office 365 Suite.
• Aptitude and willingness to learn new technologies

Qualifications/requirements

• Experience in programming languages, developing code and implementation of IT related projects would be advantageous.

How to Apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include a Nationally Coordinated Criminal History Check (NCCHC) and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.