Ideal for a customer focused administrator looking to join a positive organisation that focuses on supporting its members.

• Flexible hybrid work arrangement with a Melbourne CBD office location
• Supportive team and positive workplace culture
• $65K + 12% superannuation + paid holiday break over Christmas

About the Organisation:
Our client, a respected national association, champions natural and complementary health professionals. They provide essential services including education, professional recognition, financial benefits, and industry insights, making them a leading body in their field. Their modern, accessible Melbourne CBD office is home to a collaborative and dedicated small team.

About the Role:
As the Membership & Certification Administrator, you’ll play a vital role in supporting the Membership Engagement Program and the Association’s Standards Certification. Your daily responsibilities will include responding to member inquiries via phone and email, managing application processes, and providing administrative support to help members achieve certification standards.

About You:
You will have a passion for delivering outstanding customer service for a membership based organisation, are highly organised, and enjoy working in a small but friendly team. You will also have the following qualities:

• Strong administrative and project management skills, with the ability to maintain accurate records and provide timely, detailed reports.
• Proven ability to work autonomously and collaboratively within team environments, exercising initiative and accountability.
• High proficiency in Microsoft Office, Adobe, Coresoft or similar systems, with strong computer literacy.
• Exceptional attention to detail and commitment to confidentiality in all aspects of work.

Next steps?
If you're proactive, values aligned and excited to be part of an impactful organisation please make an application by clicking the 'Apply' tab below to submit your resume in Word format. To confidentially discuss this role further, please feel free to call Laura Sergeant from Johnson Recruitment on 0494 388 732.

Johnson Recruitment actively embraces diversity in the workforce through inclusive community representation of gender, culture, thought, and work arrangements.