Sales Administrator – Luxury Retail Environment
Structured & Rewarding RoleSalary: $65,000 + Superannuation + Store-Based Bonuses + Health & Wellbeing Incentives
Location: Melbourne
Full-Time | Permanent

Are you passionate about excellence, precision, and delivering seamless service in a luxury environment? This is your opportunity to join one of the most iconic names in the luxury sector renowned for its heritage, craftsmanship, and commitment to exceptional client experiences.

We’re seeking a Sales Administrator who thrives in a structured, process-driven role and understands the nuances of working in a high-end setting. Whether you come from luxury retail, a five-star hotel, or a premium automotive dealership, your attention to detail and operational finesse will be highly valued here.

Why This Role Stands Out This is more than just an administrative position, it’s a pivotal role in a boutique retail environment where every detail matters. You’ll be the operational heartbeat of the store, ensuring that inventory, logistics, and client service processes are executed flawlessly.

You’ll be joining a brand that is synonymous with prestige and elegance, where your contribution supports a team delivering world-class experiences to discerning clientele.

Your Key ResponsibilitiesInventory & Logistics

• Manage all inventory activities with precision—from receiving and reconciliation to transfers and stocktakes.
• Oversee e-commerce fulfilment and ensure packaging aligns with luxury standards.
• Coordinate stock movements, PR loans, and buyback processes with accuracy and care.

After-Sales & Repairs

• Handle repair logistics and follow-ups, ensuring timely communication with sales teams and clients.
• Maintain meticulous tagging, repricing, and spare parts management.

Administrative Excellence

• Support daily store operations: phones, rostering, timesheets, banking, and supplier coordination.
• Liaise with IT and maintenance providers to ensure smooth store functionality.
• Assist the sales team throughout the client journey, from welcome to packaging.
• Contribute to the planning and execution of in-store events.

What We’re Looking For

• Experience in luxury retail, hospitality, or automotive environments.
• A passion for structure, process, and operational excellence.
• Strong communication and problem-solving skills.
• Tech-savvy and confident managing systems and troubleshooting.
• A collaborative team player who thrives in a fast-paced, customer-focused setting.

What’s in It for You

• $65,000 base salary + superannuation
• Attractive store-based performance bonuses
• Health and wellbeing incentives
• Work in a prestigious, globally recognised luxury environment
• Be part of a supportive, high-performing team with opportunities for growth

If you’re ready to bring your luxury service mindset and operational expertise to a brand that sets the standard for excellence, we’d love to hear from you.

Apply now and take the next step in your luxury career journey.

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