This is an excellent opportunity to further your career by joining Contour Consulting Engineers (Contour) North Lakes team. Contour is a privately owned business with offices in Maroochydore and North Lakes, providing multi-faceted engineering services throughout Queensland.

Contour is looking to secure the services of an Operations Assistant, to assist our Service Delivery Manager and Brisbane Manager, and other team members in the delivery of our services. Although Contour has an automated phone system that assists in directing existing clients and referrers to our team members, this position is responsible for being the initial point of contact for new clients and referrers.

This role is full-time, and the successful applicant will have the following responsibilities:

Reception - initial point of contact for potential clients and referrers

Assist the Service Delivery Manager with:

Data entry, Invoicing, Resourcing, Sub-consultant engagement, Client and referrer updates, Pursuing outstanding debtors, Maintaining Work Improvement registers and meeting minutes, Fee Proposal preparation and monitoring, Maintaining Fee Proposal register, Maintaining Development Approval register

Assist the Brisbane Manager and Directors with:

Calendar management , Timesheet entry, Email management

Assist Team Members with:

Application lodgement and management, Preparation of reports and correspondence, Client and/or referrer liaison, General administrative tasks

Although it would be beneficial for the candidate to have a minimum of 5 years’ experience in a similar position, as outlined in the Position Description we are happy to consider applicants that possess exceptional verbal and written communications skills, who we can support and train in this position. Given we work in an engineering consultancy, Attention to Detail is a mandatory requirement for this position.

In additional to the above, preference will be given to applicants with following:

Knowledge of ‘Total Synergy’, Knowledge of ‘12D Synergy’, Excellent time management skills, Ability to multi-task and prioritise work, Strong use of Microsoft Office Suite

This position is a full-time role based in North Lakes.

Given the nature of the position, it is office based, and work from home will not be possible. This said, for the right candidate, we would consider some flexibility in working hours.

An attractive package, commensurate with experience, will be negotiated with the successful applicant. Applicants are asked to include an up-to-date resume of no more than four (4) pages which clearly details your relevant skills and experience and how they relate to the requirements and capabilities of the role. Applicants are also asked to address their suitability in a covering letter of no more than two (2) pages.

Applications should be lodged on or before 18 July 2025 and directed to Natalie Barlow via email: [email protected]