Plumbing Bros Group - one of the fastest-growing trade businesses in Australia. We’re known for reliability, professionalism, and next-level customer service.

Now’s your chance to join our high-performing team as an Operations Specialist. This is not just a job—it’s a genuine career opportunity to help scale a thriving business while growing your own skills and potential.

Why You’ll Love Working With Us

Fast-paced, team-focused workplace with a genuine supportive and vibrant culture (No fluff here, just ask our team)

Flexible daily working hours

Real career progression opportunities in a growing organisation

Training and ongoing development provided

Plenty of social events

Be part of a brand that’s raising the bar in the plumbing and electrical space

Your Key Responsibilities

Scheduling & Operations Coordination

Coordinate daily plumbing & electrical job schedules across Perth metro areas

Communicate clearly with field technicians to minimise downtime and maximise job flow

Generate and track purchase orders and subcontractor bookings

Customer Experience & Communication

Act as the frontline contact for client calls, emails, and service requests

Provide clear timelines, updates, and solutions for our clients

Resolve customer queries with empathy and efficiency

Administrative & Workflow Management

Manage and update job management software

Monitor job status, completion notes, and compliance documentation

Process technician timesheets, labour summaries, and material usage reports

Invoicing & Compliance Support

Prepare and review job files before invoicing

Ensure accuracy of billable time, materials, and margin capture

Upload and file compliance certificates and service reports

Back-End Operational Support

Liaise with suppliers for pricing, stock availability, and order ETA

Maintain digital filing systems and ensure accurate recordkeeping

Assist with onboarding documents for new subcontractors or team members

Support inventory tracking and basic fleet admin (vehicle servicing, rego reminders, etc.)

We’re Looking for Someone Who Is:

✅ Career-focused – Consistant growth mindset will be key. You want growth, not just a 9–5
✅ Highly organised – You consistently thrive on structure, detail, and ticking things off
✅ Adaptable & cool under pressure – You stay composed when priorities shift and remain
✅ An excellent communicator – You can write a great email and own a confident phone manner
✅ A team player – You love working in a positive, high-performing crew
✅ Customer-centric – You genuinely care about people and their experience

You’ll Bring With You:

Prior experience in an administrative, scheduling, or operations role

Confidence using job management systems and Microsoft Office

An ability to multitask without dropping the ball

A proactive attitude and the hunger to learn and grow

Ready to Apply?

If you’re the type of person who sees problems as puzzles, enjoys structure and variety, and wants to grow in a company with a national presence—this is your sign to apply.

Let’s start the conversation and join us at Plumbing Bros and grow with one of the most dynamic teams in the industry! Apply now to embark on an exciting career journey with us.