Join a Global Leader in Relocation Solutions – Operations Manager | Port Hedland

Allied is a world-renowned provider of removals and relocation services, operating in over 40 countries and handling more than 80,000 moves annually. From moving families locally to managing large-scale international corporate relocations, we set the standard for quality, reliability, and customer service.

We are currently seeking a highly motivated Operations Manager to lead our Port Hedland operations team. This is a fantastic opportunity to join a respected global brand and play a key role in driving performance, safety, and customer satisfaction in a dynamic and fast-paced environment.

About the Role

Reporting to the Director of Moving Services AUNZ, the Operations Manager will oversee all household removals, storage, and associated operational activities. Your leadership will ensure cost-effective operations, compliance with all safety and quality standards, and exceptional customer experiences.

You will be responsible for the day-to-day management of staff, equipment, and service delivery while maintaining strict adherence to health, safety, and environmental regulations.

Key Responsibilities

Lead, develop, and support the Port Hedland operations team to meet individual and branch performance goals.

Ensure compliance with all OH&S legislation and company safety policies.

Oversee the daily allocation of operational resources to meet service and cost-efficiency targets.

Act as the primary escalation point for major customer service issues.

Generate operational reports and actively participate in management meetings.

Utilise company resources to meet budget objectives and optimise service delivery.

Continuously seek and implement improvements to enhance customer satisfaction.

What We're Looking For

We’re looking for an organised, results-driven professional with a passion for operational excellence and team leadership.

Essential skills and experience:

Demonstrated success in a similar operations leadership role.

Background in household goods relocation (highly desirable).

Strong communication skills—both written and verbal.

Exceptional time management, problem-solving, and organisational abilities.

A proactive, hands-on leader with the ability to work autonomously and within a team.

Additional strengths:

Solid understanding of OH&S and compliance frameworks.

Experience in transport or logistics will be highly regarded.

Why Join Allied?

Be part of a globally recognised company with a strong reputation for excellence.

Lead a committed team in a key operational role.

Enjoy a dynamic and supportive work environment.

Accommodation assistance may be available for the right candidate.

Apply Now

If you’re ready to take the next step in your operations management career with a global industry leader, we’d love to hear from you.

Click APPLY NOW to submit your application and become part of the Allied team.