Why join us?

We have a long history of providing exceptional care that empowers older people to live a full life. When you join us, you will be provided with not-for-profit salary packaging benefits and the support of an experienced leadership team.

Southern Cross Benefits!

Salary Packaging ($15,900), plus meal and entertainment benefit package to the value of $2,650

Heart HQ - our Southern Cross Care (NSW & ACT) People Platform, packed with exclusive retail discounts, and features designed to help you celebrate, connect and succeed

Fitness Passport - Discounted workplace health and fitness program available to you and your family. Gain full access to nominated gyms, pools, health and leisure centres across NSW & ACT

Discounted private health insurance

Wellbeing initiatives such as Reward and Recognition Program, Employee Assistance Program

Annual leave loading

Ongoing Training and Development

Linkedin Training - SCC's Senior Leaders and Support Office teams can access a digital library of over 6000 courses

Genuine Career Progression Pathways – Buddy Program, New Grad Elevate Program, Study Support

Referral Bonus Program

The Role - Full time 76 hours / - Epping Head Office

The International Workforce Manager plays a critical role in securing a sustainable and high-quality workforce for Southern Cross Care (NSW & ACT) Limited, across our clinical and residential aged care teams.

This role serves as a key connector between the organisation and international talent, and leads the integration of our international workforce, ensuring their transition into SCC is seamless, compliant, and positive for both employees and the organisation. You’ll act as a strategic enabler of global talent mobility and retention, and workforce growth – supporting critical talent shortages while uplifting employee experience, business readiness, and long-term workforce planning.

Whether you’re working with migration agents, navigating visa pathways, or partnering with managers to prepare teams for incoming employees, your work ensures that SCC is future-ready with the right people, in the right places, at the right time.

International Workforce Strategic Planning

Coordinate end-to-end international recruitment strategies aligned to workforce needs

Build and manage pipeline of international candidates in partnership with vendors and agencies

Partner with P&C and operational teams to forecast global workforce requirements

Visa, Relocation & Onboarding

Manage immigration pathways, visa applications, and compliance requirements

Act as a single point of contact for international employees throughout the relocation process

Liaise with external vendors and internal teams to coordinate training, accommodation, and onboarding plans

Cultural & Professional Integration

Develop and implement cultural training programs for international talent and local teams

Act as a resource for international staff navigating work-life integration in a new country

Provide guidance on housing, schooling, healthcare, and local services

Provide coaching and education to managers around global mobility and cultural readiness

Proactively engage with candidates to ensure a high-touch, human-centric recruitment experience

Process Optimisation & Compliance

Monitor and improve end-to-end international talent processes for quality, timeliness, and scalability

Ensure all mobility activities are compliant with SCC policies, legal requirements, and industry standards

Track and report on key metrics, identifying areas for process improvement and risk mitigation

Requirements

Excellent interpersonal, cross-cultural communication, and organisational skills

Proficiency in one or more foreign languages is highly regarded

Experience working in a multinational or multicultural environment

Excellent stakeholder management and vendor coordination skills

A proactive, solutions-focused mindset and ability to work independently

Bachelor’s degree in Human Resources, International Relations, Business Administration or related field

5+ years of experience in international HR, immigration support, global mobility or related roles

Strong understanding of visa, international labour immigration frameworks in Australia

About Southern Cross Care (NSW & ACT)

We are a not-for-profit organisation with a mission to empower older people to ‘live life to the full’. For the last 50 years our name has been trusted by the community to provide care and support for thousands of people in over 40 locations across NSW and the ACT.

We have a passion for providing the best care with clinical excellence. We offer person-centred care services to meet individual needs and preferences in residential aged care as well as in-home care. At SCC, people are at the heart of everything we do. We support our employees to excel!

Join us at SCC NSW & ACT, where your work is not just a job, but a journey filled with opportunities to make a tangible difference in the lives of those we support. Our commitment to diversity and inclusion is unwavering, and we strive to ensure every employee feels valued and heard.

Your growth is our mission. Your wellbeing is our priority. Together, we can create a future that’s not only brighter for our clients and residents but also for every member of our team.

SCC is an equal opportunity employer and values inclusion and diversity. All employment is decided on the basis of qualifications, merit, and business need. We are committed to a safe and respectful workplace.