Advisor, Executive Services

NSW Department of Customer Service
Parramatta, NSW
A$113,574-$125,720 p/a
Administration & Office Support → PA, EA & Secretarial
Full-time
Hybrid

Posted 2 days ago


Advisor, Executive Services -SafeWork NSW

Grade: Clerk Grade 7/8
Salary range:
$106,025 - $117,363 + superannuation and leave loading
Duration:
Ongoing
Location:
Gosford or Parramatta
Applications Close: Thursday 17th July 2025 (9:59AM)

About the team

The Ministerial, Executive and Parliamentary Services team provides a range of services to support our Minister, the SafeWork NSW Commissioner and Senior Executives across the organisation. The Executive Services function is newly established and is responsible for providing high-quality, consistent and timely executive and secretariat support to a range of internal and external groups.

This represents an exciting opportunity to work closely with SafeWork NSW Senior Executives and key internal and external stakeholders to shape and support the future direction of SafeWork NSW and drive better work health and safety outcomes for the people of NSW.

Your responsibilities will include

Reporting to the Manager of the Ministerial, Executive and Parliamentary Services team, this role operates in a fact paced, high volume environment and is responsible for providing secretariat, executive and administrative support services.

In this role you will work closely with the SafeWork NSW Senior Executive and key internal and external stakeholders to provide end-to-end secretariat support to a range of governance committees and advisory groups.

You will also be responsible for supporting the development of procedures, guidance and governance documentation, and providing support and guidance to your colleagues and the broader business in relation to your functions.

This role regularly prepares and reviews briefing notes and correspondence, and supports the overall priorities of the Ministerial, Executive and Parliamentary Services team and broader directorate.

This role requires in-person attendance as directed at Gosford and Sydney Metropolitan office locations.

About you

To be successful in this role you will:

  • Have experience providing end-to-end secretariat services
  • Possess exceptional writing skills and the ability to communicate effectively and with confidence across diverse audiences
  • Have a demonstrated ability to foster strong and maintain productive relationships across key internal and external stakeholders
  • Be resilient, adaptable, organised, self-motivated, and capable of independently managing competing priorities including urgent requests for information and advice while balancing workload demands to meet conflicting deadlines
  • Possess strong critical thinking skills and capacity for research and analysis
  • Model and promote the highest standards of integrity and accountability.

An understanding of the NSW work health and safety regulatory framework and prior experience in a similar role is highly desirable.

What we need from you

Please provide a brief cover letter (no more than two pages) your current resume (no more than five pages).

In your cover letter please share your motivation for applying for this position and your relevant skills.

A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

For any enquiries regarding recruitment, please contact Tayla Gibbs via [email protected].

Salary Grade 7/8, with the base salary for this role starting at $113,574 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Tayla Gibbs via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 17th July 2025 (9:59AM)

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process


About NSW Department of Customer Service

Sydney, NSW, Australia
Government & Defence
5001-10000 employees

We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. As a leading central service NSW Government agency, we are made up of over 30 agencies, entities and business units, which makes our work incredibly diverse.

We are focused on delivering first-class customer service, regulatory reform and digital transformation is at the heart of what we do; driven by our many teams across DCS including Service NSW, Digital.nsw, Revenue NSW, State Insurance Regulatory Authority and Telco Authority.

Come join us and influence the future of our great state.

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